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- Tasks: Lead quality assurance efforts, conduct case reviews, and provide feedback to enhance regulatory outcomes.
- Company: Join the Solicitors Regulation Authority, a key player in legal standards and public protection.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to shape quality assurance practices.
- Why this job: Be a QA expert, engage with senior stakeholders, and promote continuous improvement in a dynamic environment.
- Qualifications: Must be a qualified solicitor, barrister, or legal executive with experience in complex case analysis.
- Other info: Full-time role with flexible office days; applications close on 13 July 2025.
The predicted salary is between 43427 - 47769 £ per year.
Quality Assurance Manager (Solicitor, Barrister or CILEX lawyer)
4 days ago Be among the first 25 applicants
Solicitors Regulation Authority provided pay range
This range is provided by Solicitors Regulation Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Quality Assurance Manager (Solicitor, Barrister or CILEX lawyer)
Are you a qualified solicitor, chartered legal executive, barrister (or equivalent)? Do you also have significant experience of complex case analysis and a practical understanding of the principles of Quality Assurance (QA)?
We are seeking legally qualified QA Managers to join our growing team in Birmingham, Cardiff or London (hybrid).
The role
The team is at the forefront of driving up standards, providing confidence to our key stakeholders in our regulatory activities.
This is an exciting time to join as we have been working on measuring the success of a large-scale Continuous Improvement Programme that is taking place within our Investigation and Enforcement Directorate. We are also broadening our assurance activities with opportunities to work with other departments across the organisation.
As a Quality Assurance Manager, you will own, drive and optimise quality assurance in a consistent way across the organisation.
You will be accountable for conducting case reviews, analysing results, and providing feedback to the organisation on identified trends and themes, ensuring delivery of the SRA\’s overall strategic objectives. You will work as a part of a team that is designed to improve consistency and efficiency.
You will engage with senior stakeholders to build an understanding of requirements to build into the design and delivery of quality assurance activities. You will lead on identifying areas of efficiency and improvement including developing recommendations for operational teams.
In addition, there are opportunities to undertake thematic work and provide consultancy services to other areas across the organisation to support with the development of QA frameworks.
You will need strong analytical, judgment and communication skills.
To understand more about what this might look like for you on a day-to-day basis, there is a \’Day in the life\’ of a Quality Assurance Manager at the bottom of the advert on our website.
We particularly welcome applications from individuals who can reflect the diverse mix of consumers and the legal profession and from legally qualified lawyers working in-house or in private practice.
What\’s in it for you?
- The opportunity to be seen as a QA expert, working in a high-profile role and engaging with senior stakeholders.
- Have a part in shaping regulatory outcomes that help protect the public interest
- Apply your analytical and decision-making skills to review a wide range of regulatory outcomes
- Promote a culture of quality and continuous improvement
What we\’re looking for:
- Solicitor, legal executive, barrister or equivalent legal qualification with an entitlement to practise in England and Wales.
- Practical experience of complex case analysis in the legal or regulatory environment
- Track record of delivering solutions, taking accountability for the successful resolution of complex issues
- Experience of continuous improvement and quality assurance
- Strong communication skills with the ability to draft clear and concise reports and documents
- Able to work proactively and collaboratively with peers and stakeholders across the business
There is a full role profile attached to the bottom of this advert on our website.
Useful and additional information
This is a full-time role working 35 hours per week.
We are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working 1-2 days a week in the office and the remainder of the week from home. If you are based in Cardiff or London, occasional travel will be required to Birmingham for team meetings or attendance at events.
The salary offer for this role is £43,427 for Birmingham and Cardiff based and £47,769 for London based.
To apply
Please click \’apply\’ to complete the online application form where you will be asked to upload a CV and provide answers on how you meet some of the key criteria of the role.
To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages.
If you have any questions that aren\’t answered in our advert on our website, you can contact us on .
Closing date for applications is Sunday 13 July 2025 at 23:55.
Assessment and Interviews are expected to take place in late July or early August.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Legal
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Industries
Law Practice, Legal Services, and Professional Services
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Quality Assurance Manager (Solicitor, Barrister or CILEX lawyer) employer: Solicitors Regulation Authority
Contact Detail:
Solicitors Regulation Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager (Solicitor, Barrister or CILEX lawyer)
✨Tip Number 1
Familiarise yourself with the latest trends in quality assurance within the legal sector. Understanding current challenges and innovations can help you engage in meaningful conversations during interviews, showcasing your proactive approach.
✨Tip Number 2
Network with professionals already working in quality assurance roles or related fields. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented quality assurance measures in previous roles. Highlighting your analytical skills and decision-making processes will demonstrate your capability for this position.
✨Tip Number 4
Research the Solicitors Regulation Authority's recent initiatives and strategic objectives. Tailoring your discussions around these topics during interviews can show your genuine interest in the organisation and its mission.
We think you need these skills to ace Quality Assurance Manager (Solicitor, Barrister or CILEX lawyer)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your qualifications as a solicitor, barrister, or CILEX lawyer. Emphasise your experience in complex case analysis and quality assurance principles, as these are key aspects of the role.
Craft a Strong Cover Letter: In your cover letter, clearly articulate your understanding of the Quality Assurance Manager role. Discuss your relevant experience and how it aligns with the responsibilities outlined in the job description, particularly your analytical and communication skills.
Address Key Criteria: When answering the application questions, directly address the key criteria mentioned in the job description. Provide specific examples from your past experiences that demonstrate your ability to deliver solutions and improve quality assurance processes.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Quality Assurance Manager.
How to prepare for a job interview at Solicitors Regulation Authority
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of what a Quality Assurance Manager does. Familiarise yourself with the principles of Quality Assurance and how they apply to the legal sector. This will help you articulate your understanding and show that you're genuinely interested in the role.
✨Prepare for Case Analysis Questions
Given the emphasis on complex case analysis in this role, be ready to discuss your previous experiences. Think of specific examples where you've successfully analysed cases and implemented QA measures. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a QA Manager, you'll need to communicate effectively with various stakeholders. Prepare to demonstrate your ability to draft clear reports and documents. You might be asked to explain complex concepts simply, so practice articulating your thoughts clearly and concisely.
✨Highlight Continuous Improvement Experience
The role involves promoting a culture of quality and continuous improvement. Be prepared to discuss any initiatives you've led or participated in that focused on improving processes or outcomes. Share measurable results to illustrate your impact in previous roles.
