Quality Assurance Manager (Solicitor, Barrister or CILEX)
Quality Assurance Manager (Solicitor, Barrister or CILEX)

Quality Assurance Manager (Solicitor, Barrister or CILEX)

Full-Time 43427 - 47769 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality assurance efforts, conduct case reviews, and analyse results to enhance regulatory standards.
  • Company: Join a dynamic team focused on improving legal standards and stakeholder confidence in Birmingham, Cardiff, or London.
  • Benefits: Enjoy hybrid working, competitive salary, and the chance to shape public interest outcomes.
  • Why this job: Be a QA expert, engage with senior stakeholders, and promote a culture of continuous improvement.
  • Qualifications: Qualified solicitor, barrister, or legal executive with experience in complex case analysis and quality assurance.
  • Other info: Full-time role with 35 hours per week; occasional travel required for team meetings.

The predicted salary is between 43427 - 47769 £ per year.

Quality Assurance Manager (Solicitor, Barrister or CILEX)

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Quality Assurance Manager (Solicitor, Barrister or CILEX)

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Solicitors Regulation Authority provided pay range

This range is provided by Solicitors Regulation Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Quality Assurance Manager (Solicitor, Barrister or CILEX lawyer)

Are you a qualified solicitor, chartered legal executive, barrister (or equivalent)? Do you also have significant experience of complex case analysis and a practical understanding of the principles of Quality Assurance (QA)?

We are seeking legally qualified QA Managers to join our growing team in Birmingham, Cardiff or London (hybrid).

The role

The team is at the forefront of driving up standards, providing confidence to our key stakeholders in our regulatory activities.

This is an exciting time to join as we have been working on measuring the success of a large-scale Continuous Improvement Programme that is taking place within our Investigation and Enforcement Directorate. We are also broadening our assurance activities with opportunities to work with other departments across the organisation.

As a Quality Assurance Manager, you will own, drive and optimise quality assurance in a consistent way across the organisation.

You will be accountable for conducting case reviews, analysing results, and providing feedback to the organisation on identified trends and themes, ensuring delivery of the SRA\’s overall strategic objectives. You will work as a part of a team that is designed to improve consistency and efficiency.

You will engage with senior stakeholders to build an understanding of requirements to build into the design and delivery of quality assurance activities. You will lead on identifying areas of efficiency and improvement including developing recommendations for operational teams.

In addition, there are opportunities to undertake thematic work and provide consultancy services to other areas across the organisation to support with the development of QA frameworks.

You will need strong analytical, judgment and communication skills.

We particularly welcome applications from individuals who can reflect the diverse mix of consumers and the legal profession and from legally qualified lawyers working in-house or in private practice.

What\’s in it for you?

  • The opportunity to be seen as a QA expert, working in a high-profile role and engaging with senior stakeholders.
  • Have a part in shaping regulatory outcomes that help protect the public interest
  • Apply your analytical and decision-making skills to review a wide range of regulatory outcomes
  • Promote a culture of quality and continuous improvement

What we\’re looking for:

  • Solicitor, legal executive, barrister or equivalent legal qualification with an entitlement to practise in England and Wales.
  • Practical experience of complex case analysis in the legal or regulatory environment
  • Track record of delivering solutions, taking accountability for the successful resolution of complex issues
  • Experience of continuous improvement and quality assurance
  • Strong communication skills with the ability to draft clear and concise reports and documents
  • Able to work proactively and collaboratively with peers and stakeholders across the business

There is a full role profile attached to the bottom of this advert on our website.

Useful and additional information

This is a full-time role working 35 hours per week.

We are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working 1-2 days a week in the office and the remainder of the week from home. If you are based in Cardiff or London, occasional travel will be required to Birmingham for team meetings or attendance at events.

The salary offer for this role is £43,427 for Birmingham and Cardiff based and £47,769 for London based.

To apply

Please click \’apply\’ to complete the online application form where you will be asked to upload a CV and provide answers on how you meet some of the key criteria of the role.

To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages.

If you have any questions that aren\’t answered in our advert on our website, you can contact us on .

Closing date for applications is Sunday 13 July 2025 at 23:55.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Legal

  • Industries

    Law Practice, Legal Services, and Professional Services

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Quality Assurance Manager (Solicitor, Barrister or CILEX) employer: Solicitors Regulation Authority

Join a forward-thinking organisation as a Quality Assurance Manager, where you will play a pivotal role in enhancing regulatory standards and driving continuous improvement. With a hybrid working model across our Birmingham, Cardiff, and London offices, we offer a supportive work culture that values diversity and fosters professional growth. Enjoy competitive salaries, the opportunity to engage with senior stakeholders, and the chance to make a meaningful impact in the legal profession.
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Contact Detail:

Solicitors Regulation Authority Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance Manager (Solicitor, Barrister or CILEX)

Tip Number 1

Familiarise yourself with the latest trends in Quality Assurance within the legal sector. Understanding current best practices and regulatory changes will help you engage more effectively with senior stakeholders during interviews.

Tip Number 2

Network with professionals already working in QA roles or related fields. Attend industry events or webinars to build connections and gain insights that could give you an edge in your application process.

Tip Number 3

Prepare to discuss specific examples of how you've successfully implemented quality assurance measures in previous roles. Highlighting your analytical skills and decision-making processes will demonstrate your capability for this position.

Tip Number 4

Research StudySmarter's values and mission. Tailoring your conversation to align with our goals during the interview can show your genuine interest in contributing to our team and the organisation's success.

We think you need these skills to ace Quality Assurance Manager (Solicitor, Barrister or CILEX)

Legal Qualification (Solicitor, Barrister, CILEX)
Complex Case Analysis
Quality Assurance Principles
Analytical Skills
Judgment Skills
Communication Skills
Report Writing
Stakeholder Engagement
Continuous Improvement Methodologies
Problem-Solving Skills
Collaboration Skills
Operational Efficiency Identification
Regulatory Knowledge
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your legal qualifications and relevant experience in quality assurance and complex case analysis. Use specific examples that demonstrate your analytical skills and ability to deliver solutions.

Address Key Criteria: In your application, directly address the key criteria mentioned in the job description. Provide clear examples of how you meet these requirements, particularly your experience with continuous improvement and stakeholder engagement.

Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for quality assurance and your understanding of its importance in the legal field. Highlight your communication skills and your ability to draft concise reports.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role. A polished application reflects your professionalism.

How to prepare for a job interview at Solicitors Regulation Authority

Showcase Your Legal Expertise

As a Quality Assurance Manager, your legal qualifications are crucial. Be prepared to discuss your experience as a solicitor, barrister, or legal executive, and how it relates to quality assurance in the legal field.

Demonstrate Analytical Skills

Highlight your ability to conduct complex case analysis. Prepare examples of past cases where your analytical skills led to significant improvements or resolutions, showcasing your understanding of QA principles.

Engage with Stakeholders

Since the role involves working with senior stakeholders, practice articulating how you would build relationships and understand their requirements. Share experiences where you successfully collaborated with others to achieve common goals.

Emphasise Continuous Improvement

Discuss your experience with continuous improvement initiatives. Be ready to provide specific examples of how you've identified areas for efficiency and implemented changes that positively impacted quality assurance processes.

Quality Assurance Manager (Solicitor, Barrister or CILEX)
Solicitors Regulation Authority
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