Paralegal (Investigations) in Newport

We are recruiting for multiple Paralegals to join our Investigations directorate on a 12-month fixed term contract basis. This is a hybrid role.

Who are Investigations?

We investigate reports and complaints about solicitors and others we regulate. These investigations arise from behaviour both within and outside of practice, will vary in length and complexity and we apply a range of factors to decide on what action we should take.

What will I be doing?

You will support and assist teams of Investigation Officers, who are at the forefront of investigating reports about misconduct. You will be responsible for a range of activities and tasks which will include:

• Reviewing large volumes of information and documents to identify evidence or issues
• Collating bundles of paperwork for use in misconduct proceedings
• Drafting documents to a high standard
• Analysing technical and legal information
• Providing your views and findings both orally and in writing.

You will be enthusiastic with the ability to become self-supporting within a short time and be able to work both independently and under direction. You will need to be flexible and be able to work to competing priorities within defined timescales. Your primary focus will be on supporting Investigation Officers and taking direction from them on what is required from you. You will assist them to manage a varied caseload and support high priority investigations. Close attention to detail, strong analytical skills, ability to work flexibly, effective and robust communication skills and excellent drafting skills are of utmost importance in this role.

What’s in it for me?

• Help your colleagues in protecting the public and enforcing high professional standards
• Showcase and develop your casework, legal and customer service expertise
• Work collaboratively with other areas of our organisation such as Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams
• Enjoy a varied role; your workload and responsibilities will vary from case to case
• A generous flexible benefits package - an excellent defined contribution pension scheme, an additional 3% of annual basic salary upon successful completion of probation, £25 contribution to a monthly health and wellbeing portal and much more.

What we are looking for

• Experienced Paralegals previously working within either a law firm, an investigation or similar-type regulatory organisation with a law degree or an equivalent qualification/experience.
• Excellent customer experience and communication skills, both orally and in writing, to differing types of stakeholders.
• Highly organised and reliable with the ability to self-manage and prioritise tasks
• High level of literacy and numeracy and the ability to understand complex information
• Ability to collate large bundles of documents.
• Ability to analyse technical and legal information and documents, pinpoint key evidence and highlight appropriate options and recommendations.

Applications are welcome from a wide range of experience and expertise, including:

• Legal profession
• Regulatory sector
• Investigators

The starting salary for this role is £34,715 per annum for Birmingham and Cardiff and £38,187 for London. We are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working 1-2 days a week in the office and the remainder of the week from home.

If you have any questions that aren’t answered in the advert or our website, you can contact us via.

To apply

Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role in particular what we have highlighted under the 'What we are looking for' section. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words.

To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date of this advert is 4 January 2026 at 23:55, however we may choose to close this at an earlier date. If you are interested, we encourage you to apply as soon as possible. Remote assessment and interview will likely take place in the weeks of 19 and/or 26 January 2026.