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- Tasks: Investigate misconduct and regulatory breaches while managing a diverse caseload.
- Company: Join a leading regulatory body focused on public protection and professional standards.
- Benefits: Flexible remote work, competitive salary, and ongoing training opportunities.
- Why this job: Make a real difference by ensuring compliance and protecting the public.
- Qualifications: Experience in case management or investigations, strong analytical skills, and excellent communication.
- Other info: Dynamic role with opportunities for career advancement and collaboration across teams.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting Investigators (known internally as Investigation Officers) in a range of locations, including remote.
These roles are available in our Assessment and Early Resolution Team (AERT) and our Investigation Teams.
Both full time and part time roles are available.
We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate.
AERT
AERT consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our assessment, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes we can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT will decide to close the matter or pass it on for a full investigation. The work is high volume and fast paced; we need those with a keen eye for detail and an analytical and curious mindset as every case is different.
Matters assessed as serious are passed to our Investigation teams. The Investigation teams manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter and identify and promptly obtain a range of documentary evidence, including witness statements. They will resolve cases through constructive engagement, with the most serious cases resulting in a regulatory sanction or enforcement action. You can read more about our approach to enforcement here.
At the heart of what we do through the important work in both teams is:
- upholding public trust and confidence in legal services and
- delivering work that is timely, efficient, high quality and customer focused.
We\’re also recruiting for Senior Investigation officers (hybrid) in our AERT and Investigations teams and Investigators in our specialist investigation team (Enhanced Case Management team). If this sounds like a better fit for your skills and experience, we encourage you to explore the Associate role on our careers page. You\’ll find full details there and can apply for the position that best aligns with your professional background.
What we are looking for
- Comparable experience of managing a varied caseload, conducting casework and/or regulatory investigations
- An ability to gather and analyse information and make sound decisions applying rules, principles, or other decision-making frameworks.
- Significant experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact.
- Effective case management skills with the ability to prioritise competing demands and work to stretching targets.
- A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external.
Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles.
What\’s in it for you?
- Protect the Public and enforce high professional standards by engaging with regulated firms and individuals as well as members of the Public
- Variety of case holding. No one case is the same.
- Work collaboratively with other areas of our organisation such as the Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams
- A rolling in-depth training program where you can develop and refine your analysis and investigation skills
There are opportunities to develop your career and progress within the department, either in an enhanced investigation role or in a management capacity. We have specialised investigation teams that focus on the most complex and high-profile matters, and when there is a need to intervene into the practice of a firm.
Useful and additional information
There is a Role Profile and \’Day in the life of\’ an Investigation Officer for both teams attached at the bottom of the advert on our website.
We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 28-35 hours per week, working across 4 days minimum.
Location
If you are not based within what we consider to be a commutable distance of one of our office locations (Birmingham, London or Cardiff), we may offer you a home-based contract, where you will primarily work from home with occasional requirements to attend the office. If we determine that you do live within a commutable distance to one of our offices, you will be offered a hybrid role, typically involving 1-2 days per week in that office and the remainder working remotely.
If you have any questions that are not answered in the advert or on our website, you can contact us via .
To apply
Please use the apply button at the bottom of the advert on our careers page.
You will need to upload a CV alongside evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. Your CV should no more than 2 pages. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words.
To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages.
Closing date for applications is Monday 2 March 2026 at 9 am..
Assessments will take place in mid March.
Interviews will take place in early and mid April.
Previous applicants to the Investigation Officer role in AERT and Investigation team within the last six months will not be considered.
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Investigator (remote) employer: Solicitors Regulation Authority
Contact Detail:
Solicitors Regulation Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investigator (remote)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of digging into their values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! Be ready to discuss specific examples from your past experiences that highlight your analytical mindset and case management abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you on their radar as they make their decision.
We think you need these skills to ace Investigator (remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Investigator role. Highlight your experience in managing cases or investigations, and don’t forget to showcase your analytical skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our team. Keep it concise and relevant, and remember to mention your customer service experience.
Be Specific in Your Responses: When filling out the application form, be specific about your experiences. Each answer should relate directly to the key requirements we’ve highlighted. Use examples to demonstrate your skills, especially in drafting complex documents and managing cases.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the easiest way for us to receive your application. Make sure you upload your CV and any other required documents before the deadline on 22 September 2025 at 9 am.
How to prepare for a job interview at Solicitors Regulation Authority
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Investigation Officer. Familiarise yourself with the key responsibilities, such as case management and evidence gathering. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Analytical Skills
Since the job requires a keen eye for detail and strong analytical skills, prepare examples from your past experiences where you've successfully analysed information or made sound decisions. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Practice Your Communication
As you'll be engaging with customers and stakeholders, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with a friend or family member to refine your communication style and ensure you can convey complex information simply.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the types of cases you'll handle. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.