Solicitors Regulation Authority in Birmingham is recruiting Customer Services Advisers for a permanent position in our contact centre. The role is 35 hours per week, hybrid, with 1–2 days in the office and a focus on delivering excellent customer service.
You will handle up to 40 inbound calls per day, respond to emails and letters, and work with colleagues across the business to assist customers. The application process outlines interviews, assessments, and onboarding steps.
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Hybrid Customer Service Advisor — Growth & Impact employer: Solicitors Regulation Authority
The Solicitors Regulation Authority (SRA) is an excellent employer, offering a dynamic work environment at the heart of governance in the legal sector. With opportunities for professional growth and development, employees benefit from close collaboration with senior leaders and exposure to strategic decision-making processes. The SRA promotes a supportive culture that values attention to detail and effective communication, making it an ideal place for those seeking meaningful and rewarding employment in Birmingham or London.
Contact Details:
Solicitors Regulation Authority Recruitment Team
