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- Tasks: Lead and motivate a team to deliver high-quality decisions in a dynamic regulatory environment.
- Company: Join the SRA, a key player in legal regulation with a focus on teamwork.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and development.
- Why this job: Make a real impact by helping individuals and firms navigate the regulatory landscape.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
We are recruiting for two Team Leaders to join Authorisation, one of the SRA's largest operational areas. Authorisation plays a key role at the heart of regulation, admitting and authorising firms and individuals, delivering the annual practising certificate renewal, and handling more than 170,000 applications each year.
As a Team Leader, you will lead, motivate and coach a team of Authorisation Officers to deliver high-quality, timely decisions that support our regulatory objectives. You will take ownership of key processes within your area, driving performance against service level agreements and continuous improvement.
What we are looking for:
- Energetic team player with a passion for helping people reach their potential
- Experience of managing an operational team, ideally in a caseworking environment, and in delivering high standards of quality, customer service and positive team culture
- Ability to influence and constructively call out internal and external stakeholders at all levels of seniority
- Track record of managing and owning the development and successful implementation of processes to deliver results
- Resilient and able to work in a constantly changing environment
- Pro-active and makes decisions, even if difficult or unpopular
- Able to work in a constantly changing environment
Useful information:
- There is a full role profile attached to the bottom of this advert on our website
- The role is full-time, 35 hours over 5 days per week with a minimum of 2 days in our office in Birmingham
- If you have any questions that aren't answered in the advert, or on our website, please contact us via:
- To apply: Please click "apply" button at the bottom of the advert. You need to upload a current CV and a cover letter providing evidence, in no more than 500 words, to demonstrate how your knowledge, skills and experience specifically related to the requirements outlined in this advert.
- You can find out more about us, our recruitment and selection process, and how we help you get the most from your application by visiting our jobs pages.
- Closing date: 8 May 2026 at 17:00. Shortlisted candidates will join interviews on 18-19th May 2026.
Team Leader - Authorisation in Birmingham employer: Solicitors Regulation Authority
Contact Detail:
Solicitors Regulation Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Authorisation in Birmingham
✨Tip Number 1
Get to know the company inside out! Research the SRA and its Authorisation team. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to team leadership and operational management. Think about examples from your past experiences where you've motivated a team or improved processes, as these will be key to showcasing your skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you tips on what the interviewers are looking for. Plus, it shows you're proactive!
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only reinforces your interest in the role but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Leader - Authorisation in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight your experience in managing operational teams and delivering high-quality results. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for helping others reach their potential and provide specific examples of how you've influenced stakeholders in the past. Keep it concise and focused!
Showcase Your Resilience: In your application, don’t forget to mention how you’ve thrived in changing environments. We love candidates who can adapt and make tough decisions, so share those experiences that demonstrate your resilience.
Apply Through Our Website: Remember to apply through our website! It’s the easiest way for us to receive your application. Plus, you can find more info about the role and our recruitment process there. Don’t miss out!
How to prepare for a job interview at Solicitors Regulation Authority
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Leader role in Authorisation. Familiarise yourself with the key responsibilities and how they align with the SRA's objectives. This will help you articulate how your experience fits the job.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led and motivated teams in the past. Highlight your ability to coach team members and drive performance, especially in a caseworking environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Stakeholder Engagement Questions
Expect questions about how you influence and communicate with stakeholders at various levels. Think of instances where you've successfully navigated challenging conversations or built relationships that led to positive outcomes. This will demonstrate your ability to handle the complexities of the role.
✨Embrace Change and Resilience
Given the dynamic nature of the role, be prepared to discuss how you've adapted to change in previous positions. Share examples of how you've maintained high standards of quality and customer service, even in challenging situations. This will show your resilience and proactive decision-making skills.