At a Glance
- Tasks: Make regulatory decisions and support a high-performing team in the legal services market.
- Company: Join the Solicitors Regulation Authority, a leader in legal regulation.
- Benefits: Enjoy a competitive salary, flexible working, and a generous benefits package.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in casework and strong decision-making skills are essential.
- Other info: Hybrid role with excellent career progression opportunities.
The predicted salary is between 24000 - 32000 £ per year.
Contract Type: Permanent
Working Pattern: Full time
Working Hours: 35 hours
Salary: £28,238.23
Location Options: Birmingham with part of the week working from home
Function Type: Administration and Business Support
We are recruiting for Authorisation Caseworkers – Level 2 (internally known as Authorisation Officer – Level 2) on a permanent basis. The Authorisation function of the SRA is one of the largest operational teams within the organisation. As an Authorisation Caseworker you will assist in delivering the team's regulatory objectives and make sure that the associated processes meet the relevant service levels and key performance indicators. You will make regulatory decisions on a full range of applications for firms and/or individuals that are entering the legal services market. Using our CRM system, you will also be comfortable working with data to ensure information platforms are efficient and kept up to date.
What's in it for you:
- Make a difference to regulatory outcomes with effective judgement making and responsibility for your own workload
- An opportunity to coach and support others in the team
- Development of knowledge across varied work areas within a multiskilled team
- Career progression and development opportunities
- Being part of a high performing team and supportive team, delivering excellent customer service
- Additional 3% of annual basic salary for you to choose the benefits that best suit your lifestyle and personal situation
- Pension – We will contribute 1½ - 2 times your contribution, up to 12.25%. So, if you contribute 7%, you will enjoy the maximum combined contribution of 19.25%.
- 25 days annual leave, plus bank holidays and buy/sell/save holiday trading scheme
- £25 contribution to a monthly health and wellbeing portal. The portal provides access to more than 5,000 products, experiences and services.
- Access to employee discount vouchers for savings on High Street brands, travel and supermarkets
- Life Assurance cover of 4 times basic salary.
What we are looking for:
- Casework experience with a focus on making risk based decisions in line with regulatory frameworks
- Someone who can take ownership, ensuring effective resolution of applications
- Able to use initiative and workload management skills, with the ability to prioritise
- An ability to support new and existing staff through various measures such as allocating work, quality assurance, coaching and feedback
- Someone who can work collaboratively within a team and deliver excellent customer service
- Someone who can competently draft written correspondence and documents
- An ability to interrogate data, showcasing excellent IT skills
- A track record of delivering results against service level agreements
- Competent user of IT systems.
There is a role profile attached at the bottom of this advert which details the full skills and experience required. This is a hybrid role and will be based in our Birmingham office up to two days a week, and from home the rest of the week. Interviews will take place via MS Teams 24, 25 and 26 February 2026.
If you have any questions that are not answered in the advert, or on our website, please contact us via: recruitment@sra.org.uk
To Apply: Please use the apply button at the bottom of the advert. Please upload both a CV and a cover letter. The cover letter should provide your preferred working hours and examples against the criteria listed above within the 'What we are looking for' section and address how your knowledge, skills and experience relate to the role requirements. Please keep answers to 400 words or less for each criteria.
To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. To find out more about what it is like to work at SRA, view our videos.
The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.
Authorisation Caseworker - Level 2 in Birmingham employer: Solicitors Regulation Authority
Contact Detail:
Solicitors Regulation Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Authorisation Caseworker - Level 2 in Birmingham
✨Tip Number 1
Get to know the company! Research the SRA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to casework and decision-making. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 3
Show off your teamwork skills! Be ready to discuss how you've collaborated with others in previous roles. The SRA values a supportive team environment, so share examples of how you've contributed to team success.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you on their radar.
We think you need these skills to ace Authorisation Caseworker - Level 2 in Birmingham
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure your cover letter speaks directly to the criteria listed in the job description. We want to see how your skills and experiences align with what we're looking for, so don’t hold back on those examples!
Keep It Concise: When addressing each criterion, stick to 400 words or less. We appreciate clarity and brevity, so get straight to the point while showcasing your relevant experience.
Showcase Your Casework Experience: Highlight any previous casework experience you have, especially if it involves making risk-based decisions. We’re keen to see how you’ve taken ownership of applications and resolved issues effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us smoothly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at Solicitors Regulation Authority
✨Know Your Casework Inside Out
Make sure you brush up on your casework experience, especially focusing on risk-based decisions. Be ready to discuss specific examples where you've made regulatory decisions and how they align with the frameworks mentioned in the job description.
✨Show Off Your IT Skills
Since the role involves using a CRM system and working with data, be prepared to talk about your IT skills. Bring examples of how you've used technology to improve processes or manage workloads effectively in previous roles.
✨Demonstrate Team Spirit
This position requires collaboration and support within a team. Think of instances where you've coached or supported colleagues, and be ready to share how you contribute to a positive team environment.
✨Craft a Compelling Cover Letter
Your cover letter is your chance to shine! Make it personal and relevant by addressing the criteria listed in the job description. Keep it concise, under 400 words for each criterion, and highlight how your skills and experiences make you the perfect fit for the role.
