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- Tasks: Manage high-value accounts and enhance the collections process through effective negotiation.
- Company: Leading financial services provider in the UK with a focus on customer service.
- Benefits: Flexible working arrangements, mentorship opportunities, and career development.
- Why this job: Join a dynamic team and make a real difference in debt resolution.
- Qualifications: Bachelor's degree and significant experience in collections required.
- Other info: Opportunity for data analysis and mentoring junior staff.
The predicted salary is between 36000 - 60000 £ per year.
A financial services provider in the UK is seeking a Collection Specialist Level 3 to manage high-value accounts and improve the collections process. The role requires strong negotiation skills and extensive customer interaction to resolve outstanding debts while ensuring excellent service.
Candidates should have a bachelor's degree in a related field and significant experience in collections. This position offers opportunities for data analysis and mentorship of junior staff, with flexible working arrangements available.
Senior Debt Collections Specialist in Winnersh employer: Solera
Contact Detail:
Solera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Debt Collections Specialist in Winnersh
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have a lead on a Senior Debt Collections Specialist role.
✨Tip Number 2
Prepare for those interviews by practising your negotiation skills. Role-play with a friend or use online resources to simulate tough conversations. Remember, showcasing your ability to resolve outstanding debts is key!
✨Tip Number 3
Don’t forget to highlight your data analysis skills during interviews. Be ready to discuss how you've used data to improve collections processes in the past. This will show that you’re not just about collecting debts but also about optimising the process.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you’re serious about joining our team and makes it easier for us to spot your application.
We think you need these skills to ace Senior Debt Collections Specialist in Winnersh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt collections and negotiation skills. We want to see how you've managed high-value accounts and improved processes in your previous roles.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Use numbers where possible, like the percentage of debts collected or improvements in collection times.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about collections and how your background makes you a perfect fit for this role. Keep it engaging and personal.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Solera
✨Know Your Numbers
Brush up on your financial knowledge and be ready to discuss key metrics related to debt collections. Understanding how to analyse data will show that you can manage high-value accounts effectively.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you successfully resolved outstanding debts. Highlight your approach and the outcomes, as this will demonstrate your ability to handle customer interactions with finesse.
✨Emphasise Customer Service
Since the role requires excellent service, think of instances where you went above and beyond for a customer. Be ready to explain how you balance collections with maintaining positive relationships.
✨Mentorship Mindset
If you have experience mentoring others, share those stories! Discuss how you’ve helped junior staff develop their skills, as this shows leadership potential and a commitment to team growth.
