At a Glance
- Tasks: Manage and grow key customer accounts in the automotive sector while ensuring exceptional service.
- Company: Dynamic company focused on innovative solutions in the automotive industry.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work culture.
- Other info: Opportunity to engage with high-value clients and develop strategic partnerships.
- Why this job: Join a team that values client relationships and drives impactful growth.
- Qualifications: Experience in B2B account management and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and driven Account Manager to manage and grow a portfolio of approximately 40 key customer accounts within the automotive sector. This role is responsible for retaining existing revenue, deepening client relationships, and delivering sustainable portfolio growth of 16% year on year. You will act as the primary point of contact for a set of high-value clients, ensuring exceptional service delivery, identifying upsell opportunities, and promoting new solutions from the Solera product suite.
Key Responsibilities
- Account Management: Manage a portfolio of 40 key customer accounts, ensuring high levels of satisfaction, retention, and engagement.
- Revenue Growth: Achieve a targeted 16% growth across the account base through proactive relationship management, solution selling, and cross-selling.
- Client Engagement: Conduct a minimum of one in-person client visit per week and at least eight virtual meetings per week to maintain consistent communication and relationship development.
- Solution Introduction/Cross Selling: Leverage the wider Solera product suite and introduce new solutions to your portfolio, building a qualified sales pipeline of cross-selling opportunities and driving adoption.
- Mid-term (6–18 months) Account Planning: Conduct quarterly business reviews to align with the client’s evolving goals and expand relationships beyond primary contacts.
- Long-term Account Planning: Develop multi-year partnership agreements and co-develop strategic roadmaps with clients that align your solutions to their multi-year business objectives.
- Price Negotiation: Research each customer’s strategic priorities, pain points, decision-making structure, and procurement policies.
- Customer Service Excellence: Provide best-in-class customer service at all times, ensuring swift resolution of issues and proactive client support.
- Reporting & Insights: Maintain accurate records in the CRM system, track performance metrics, and provide regular account updates to management.
- Representation: Represent the company professionally at all client meetings, industry events, and networking opportunities.
Skills & Experience Required
- Proven experience in B2B account management, ideally within the automotive, technology, or SaaS industries.
- Strong track record of revenue retention and growth across a defined portfolio.
- Excellent communication and relationship-building skills, with the ability to engage confidently with senior stakeholders.
- Commercially astute with the ability to identify upsell and cross-sell opportunities.
- Proficient in using CRM systems and managing sales pipelines.
Key Account Manager employer: Solera
At Solera, we pride ourselves on being an exceptional employer, offering a dynamic and innovative work culture that empowers our team members to thrive. As a Business Development Director in the Commercial Fleet sector, you will have access to unparalleled growth opportunities, a collaborative environment, and the chance to influence the future of our cutting-edge products. Located in a vibrant international setting, we are committed to fostering talent and providing the resources necessary for your success while driving meaningful change in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Get to know your potential employer! Research their values, recent projects, and industry trends. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where you can meet people from the automotive sector. Building relationships can lead to referrals and insider info about job openings.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with managing key accounts and driving growth. Highlight specific examples of how you've successfully engaged clients and delivered results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in B2B account management and any specific achievements in revenue growth or client engagement that align with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive sector and how your skills can help us achieve that 16% growth target. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since this role involves engaging with senior stakeholders, make sure your application reflects your excellent communication abilities. Use clear, concise language and provide examples of how you've successfully built relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Solera
✨Know Your Accounts
Before the interview, dive deep into the key customer accounts mentioned in the job description. Understand their business models, challenges, and how your potential role can add value. This will show your genuine interest and preparedness.
✨Demonstrate Relationship Building Skills
Prepare examples from your past experiences where you successfully built and maintained client relationships. Highlight specific strategies you used to engage with stakeholders and how you turned challenges into opportunities for growth.
✨Showcase Your Solution Selling Ability
Be ready to discuss how you've identified upsell and cross-sell opportunities in previous roles. Think of concrete examples where you introduced new solutions that benefited your clients and contributed to revenue growth.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to account management and client engagement. Inquire about their expectations for the role and how they measure success. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
