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For Companies Solera is a global leader in risk and asset management data and software solutions serving over 230,000 customers in more than 90 countries. We are looking for an Account Manager to join our Team in Leeds with hybrid working. The role focuses on 4 key areas:
- Retention Enhancements
- Customer relationship management
- New Business
As an Account Manager, you would work within our Dealer Groups Sector, based at our Leeds Office. You will be responsible for managing a large, established portfolio of mainly AM250 Franchised Motor Dealers, alongside a selection of used car dealers. Your portfolio is expected to deliver revenue totalling £3.2 million this year. The role will involve customers who take both cap and hpi products via annual and rolling contracts. You will work to an agreed target that has been broken down and phased across the quarters of our financial year that runs from 1st of April 2025 to 31st of March 2026.
What You’ll Do
- Make & receive calls to all customers establishing needs and demonstrating appropriate solutions
- Maintain relationships throughout the customer lifecycle retaining customers whilst minimizing costs
- Prepare and deliver your portfolio's renewals monthly via Salesforce, but also manually in some cases
- Account Analysis of your portfolio
- Enhance and grow your Portfolio
- Monitor, analyse research and convert new business leads when presented to you
- Hunter/Farmer role for all elements of Account Management of your portfolio
What You’ll Bring
- A proven track record in a Sales driven environment
- Confident and strong negotiator
- Self-Motivated to achieve and exceed targets
- Confident communicator able to establish, build and maintain open relationships with integrity
- Passionate about being organised and disciplined with good attention to detail
- The ability to work on your own but also at times as part of a Team
- Collaborate with your colleagues in other Teams
Account Manager employer: Solera
Contact Detail:
Solera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain how your skills match their needs. Tailor your message to highlight your experience in account management and customer relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Account Manager position.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen. Plus, you’ll be part of a community that values growth and development in the account management field.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in sales and customer relationship management, especially if you've worked with similar portfolios before. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your proven track record in a sales-driven environment and your ability to build strong relationships.
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us your achievements! Use numbers and examples to demonstrate how you've exceeded targets or improved customer retention in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Solera
✨Know Your Portfolio
Before the interview, take some time to research the types of accounts you’ll be managing. Familiarise yourself with the AM250 Franchised Motor Dealers and used car dealers. This will help you speak confidently about how you can enhance and grow the portfolio.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales achievements. Be ready to discuss how you've successfully retained customers and converted leads in a similar role. This will demonstrate your proven track record in a sales-driven environment.
✨Demonstrate Relationship Management
Think of specific instances where you’ve built and maintained strong customer relationships. Be prepared to explain your approach to customer lifecycle management and how you ensure customer satisfaction while minimising costs.
✨Be Ready for Team Collaboration
While the role involves individual work, it’s important to show that you can collaborate effectively with your team. Prepare to discuss how you’ve worked with colleagues in the past to achieve common goals, especially in a hybrid working environment.
