At a Glance
- Tasks: Provide fast, expert tech support to automotive data customers via phone, email, chat, and web.
- Company: Join Solera cap hpi, a leader in automotive data solutions.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Be part of a dynamic team focused on customer satisfaction.
- Why this job: Make a real difference by helping customers solve their tech issues.
- Qualifications: Strong communication skills and fluency in English are a must.
The predicted salary is between 22050 - 26950 £ per year.
Solera cap hpi is seeking a customer support adviser to help our automotive data customers.
You will troubleshoot issues across phone, email, chat and web, delivering high-quality support while meeting SLA/KPI targets.
You will record interactions in our CRM, escalate when needed, and contribute to knowledge base improvements. Fluency in English and strong communication skills are essential.
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Product Support Specialist - Fast, Expert Tech Help in Leeds employer: Solera Holdings, LLC.
At Solera cap hpi, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement, all while providing a supportive environment in the heart of the automotive data industry. Join us for a rewarding career where your contributions truly make a difference.
