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- Tasks: Manage client inquiries, conduct assessments, and coordinate care for mothers.
- Company: SOLEO Wellness focuses on maternal mental health and postpartum support.
- Benefits: Full-time role with a compassionate work environment and opportunities for growth.
- Why this job: Join a mission-driven team making a real impact in mothers' lives.
- Qualifications: Strong communication skills and experience in case management preferred.
- Other info: Entry-level position ideal for recent graduates in social work or psychology.
The predicted salary is between 30000 - 42000 £ per year.
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SOLEO Wellness is a maternal mental health and postpartum wellness center dedicated to providing therapy, integrative healing programs, and supportive circles for mothers. Our facilities offer whole-person care, grounded in compassion, connection, and clinical excellence to support the needs of moms during critical postpartum periods.
Role Description
This is a full-time on-site role for an Intake Coordinator located in Duxbury, MA. The Intake Coordinator will be responsible for managing initial client inquiries, conducting pre-screen assessments, and coordinating client care. Day-to-day tasks include handling insurance verifications, maintaining client records, and working closely with therapists to ensure a seamless experience for clients. Providing excellent customer service and ensuring smooth communication between clients and healthcare providers are also key aspects of the role.
Qualifications
- Strong Communication and Customer Service skills
- Experience with Case Management and Medical Terminology
- Knowledge of Insurance processes and verification
- Excellent organizational and administrative skills
- Ability to work in a compassionate, patient-focused environment
- Prior experience in a behavioral health IOP/PHP setting strongly preferred.
- Bachelor\’s degree in Social Work, Psychology, or related field preferred
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
Mental Health Care
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Intake Coordinator employer: SOLEO Wellness
Contact Detail:
SOLEO Wellness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intake Coordinator
✨Tip Number 1
Familiarise yourself with the specific services offered by SOLEO Wellness. Understanding their approach to maternal mental health and postpartum care will help you communicate effectively during interviews and demonstrate your genuine interest in their mission.
✨Tip Number 2
Network with professionals in the mental health field, especially those who have experience in intake coordination or similar roles. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Brush up on your knowledge of insurance processes and medical terminology. Being well-versed in these areas will not only boost your confidence but also show potential employers that you are prepared for the administrative aspects of the role.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle various client scenarios, focusing on your communication and customer service skills, as these are crucial for the Intake Coordinator role.
We think you need these skills to ace Intake Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, case management, and any knowledge of medical terminology. Emphasise skills that align with the responsibilities of an Intake Coordinator.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for maternal mental health and your understanding of the role. Mention specific experiences that demonstrate your strong communication skills and ability to work in a compassionate environment.
Highlight Relevant Qualifications: If you have a degree in Social Work, Psychology, or a related field, make sure to mention it prominently. Also, include any certifications or training that relate to behavioural health or intake coordination.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SOLEO Wellness
✨Showcase Your Communication Skills
As an Intake Coordinator, strong communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively. Use examples from past experiences where you successfully managed client inquiries or resolved issues.
✨Familiarise Yourself with Medical Terminology
Since the role involves handling insurance verifications and client records, having a good grasp of medical terminology will be beneficial. Brush up on relevant terms and be ready to discuss how you've used this knowledge in previous roles.
✨Highlight Your Organisational Skills
The position requires excellent organisational abilities. Prepare to discuss how you manage multiple tasks and maintain accurate records. Consider sharing specific tools or methods you use to stay organised in a busy environment.
✨Demonstrate Compassion and Empathy
Given the nature of the role in a maternal mental health setting, showing that you can work compassionately with clients is crucial. Think of examples where you've provided support in a patient-focused environment and be ready to share these during the interview.
