At a Glance
- Tasks: Manage client inquiries and coordinate care in a supportive environment.
- Company: SOLEO Wellness, a compassionate maternal mental health centre.
- Benefits: Full-time role with opportunities for growth in mental health care.
- Other info: Join a dedicated team focused on whole-person care and community support.
- Why this job: Make a real difference in the lives of mothers during critical postpartum periods.
- Qualifications: Strong communication skills and experience in case management preferred.
The predicted salary is between 28.58 - 28.58 £ per hour.
SOLEO Wellness is a maternal mental health and postpartum wellness center dedicated to providing therapy, integrative healing programs, and supportive circles for mothers. Our facilities offer whole-person care, grounded in compassion, connection, and clinical excellence to support the needs of moms during critical postpartum periods.
This is a full-time on-site role for an Intake Coordinator located in Duxbury, MA. The Intake Coordinator will be responsible for managing initial client inquiries, conducting pre-screen assessments, and coordinating client care. Day-to-day tasks include handling insurance verifications, maintaining client records, and working closely with therapists to ensure a seamless experience for clients. Providing excellent customer service and ensuring smooth communication between clients and healthcare providers are also key aspects of the role.
Qualifications
- Strong Communication and Customer Service skills
- Experience with Case Management and Medical Terminology
- Knowledge of Insurance processes and verification
- Excellent organizational and administrative skills
- Ability to work in a compassionate, patient-focused environment
- Prior experience in a behavioral health IOP/PHP setting strongly preferred.
- Bachelor's degree in Social Work, Psychology, or related field preferred
Intake Coordinator in Boston employer: SOLEO Wellness
SOLEO Wellness is an exceptional employer that prioritises the well-being of its employees while fostering a supportive and compassionate work environment. Located in Duxbury, MA, the company offers comprehensive training and growth opportunities for the Intake Coordinator role, ensuring that staff are equipped to provide the highest level of care to mothers during critical postpartum periods. With a focus on collaboration and clinical excellence, employees can thrive in a culture that values connection and personal development.