As an Admissions & Enrolment Officer, you will play a key role in supporting students throughout their journey with the University - from their initial enquiry, through the application process and ultimately to enrolment.
You will be responsible for processing applications, providing accurate and timely information, and responding to enquiries by telephone, email, online chat and in person. You will work closely with colleagues across the University and with external partners to ensure students receive a welcoming, professional and efficient service.
This role would suit someone who enjoys working in a fast-paced environment, has excellent attention to detail and customer service skills, and can work effectively both independently and as part of a team.
The post holder will be eligible to join the Solent Pension Plan
The Admissions & Enrolment Officer will work as part of a Team who are responsible for administering a student's journey from initial applicant enquiry stage, through to application and finally enrolment. They will be responsible for processing applications, answering telephone, email and in-person enquiries. They will need to be a highly motivated individual, with a high standard of customer service skills and a great team player. This is a full-time permanent role.
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Admissions & Enrolment Officer in Southampton employer: Solent University
Solent University is an exceptional employer that prioritises the wellbeing and success of its students and staff alike. With a collaborative work culture, ample opportunities for professional development, and a commitment to enhancing student outcomes, employees can thrive in a supportive environment that values innovation and inclusivity. Located in a vibrant city, the university offers unique advantages such as access to diverse resources and a dynamic community, making it an ideal place for those seeking meaningful and rewarding employment.
