Office Assistant

Solent Stevedores are an established, family run business that specialises in Port Terminal Operations. We have a presence in several ports across the UK including Southampton, Immingham, London (London Gateway & Silvertown) and Jersey.

You will need to be a self-motivated individual who is able to deliver to a high standard. If you are dedicated to delivering great service and want to join a growing family run business that looks after its people, then this role could be for you.

Job description

Background:

You will be working with the team at the Solent Stevedores Container Terminal in the Port of London Gateway

There is one full time time role available.

Please visit our website and social media platforms for more information:

Instagram: solentstevedoresuk

Job Title: Office Assistant

Location: London Gateway

Department: Container Yard

Duration: Full time

Reporting to: Operations Manager/Supervisor

Requirements:

· Excellent IT skills including knowledge of Microsoft Office, Word and Excel

· Create and update records ensuring accuracy and validity of information

· Maintain good relationships with customers

· Communicate confidently and politely with customers and colleagues

· Good telephone manner

· Confidence to deal with occasional exposure to challenging requests from hauliers/customers.

· Self-motivated, flexible approach to work; disciplined, organised

· Some knowledge of the container industry

· Excellent interpersonal skills, with demonstrable experience of working with customers.

Main Duties:

· Support the Operations Manager/Supervisor with the day-to-day operation of the container yard and ensuring adherence to Company policies

· To act as first point of contact for hauliers and customers arriving at the depot whilst being responsible for the accurate input of data relating to bookings

· To correspond with operational staff, equipment drivers, and the depot supervisors in relation to carrying out container movements.

· Assist with ensuring that all the site operations are carried out in accordance with the requirements of all statutory legislation and Company operational and Health & Safety policies.

· Send out daily stock reports

· Handle VBS enquiries

· Promote a positive safety culture throughout the team and promptly report any accidents, incidents or near misses.

· Any other duties as required from time to time by the Company.

Job Types: Full-time, Permanent

Pay: £12.50 per hour

Expected hours: 40 per week

Benefits:

• On-site parking

Ability to commute/relocate:

• Stanford-le-Hope SS17: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you hold a UK Driving Licence

Work Location: In person