- Salary: £9,914.19 to £10,125.00 per annum (£24,455 to £24,975 full time equivalent) – Solent Mind Band A. In line with organisational policy, new appointments will ordinarily be made at the starting salary point of the advertised grade.
- Hours: 15 hours per week
- Location: Eastleigh Wellbeing Centre
- Interview Date: Friday 18 September 2026
- Closing Date: Thursday 27 August (11.59pm)
(Ref REQ00656)
Role Details:
About the role
Solent Mind delivers Wellbeing services across Hampshire, including Eastleigh, Winchester, Fareham and Gosport and the New Forest. This post is based mainly in the Eastleigh locality. The Wellbeing services provide a range of support, including assessments, courses and groups delivered both within the centres and via digital platforms.
As a Wellbeing Advisor, you will be an integral member of the Wellbeing team, providing administrative support and reception facilities which assist the delivery of the Wellbeing programme. You will play a key role in being the point of contact to service users and visitors to the centre. You will monitor incoming enquiries and referrals, making first contact and following up on information when necessary. You will support the delivery of the wellbeing programme by sending invitations to courses and monitoring waiting lists. You will support the team by booking appointments when required. You will ensure information is recorded in an accurate and timely way on our data system.
About you
You will have experience working in an administrative role, either in a paid or voluntary capacity.
You will have good verbal and written communication skills, along with strong IT skills, including proficiency in Microsoft Office.
You will be committed to Solent Mind's values and promoting equity, diversity and inclusion.
About us
Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for Workplace Wellbeing Index 2022/2023 and has signed up to be a Mindful Employer.
For further details on this role please email:
- Rachel Tucker – Eastleigh & Winchester Wellbeing Service Manager
- Solent Mind Talent Acquisition team careers@solentmind.org.uk or 023 8201 1718
Job description person specification
NOTE TO APPLICANTS - You will be asked about gaps in your employment at interview and you will need to provide proof of your right to work in the UK before you start your employment. Unfortunately, we cannot sponsor this role as we do not hold a sponsorship licence. Any offer for this role will be subject to an Enhanced Adult workforce Disclosure and Barring Service (DBS) check and receiving your references.
We welcome people from all the communities we work in to apply for a role within Solent Mind, especially those with experience of mental health problems. Offers are made based on merit.
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