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- Tasks: Lead a team supporting individuals in mental health crises and supervise peer staff.
- Company: Join Solent Mind, part of a network dedicated to improving mental health services in local communities.
- Benefits: Enjoy flexible working, 25-30 days annual leave, pension plan, and employee assistance programmes.
- Why this job: Make a real difference in mental health while developing your career in a supportive environment.
- Qualifications: Must have personal experience with mental health issues and strong leadership skills.
- Other info: Onsite role with shifts from 4pm to midnight, including weekends and bank holidays.
The predicted salary is between 36000 - 60000 £ per year.
About the role
As a key senior member of The Lighthouse team, you will play a vital part in helping people experiencing or at risk of a mental health crisis, in partnership with our mental health nursing and allied health care professional colleagues from Hampshire and Isle of Wight Healthcare NHS Foundation Trust. You will supervise peer staff on shift, as well providing direct support to service users. These posts will involve 4pm-12midnight shifts on a rota basis which will include weekends and bank holidays. Unsocial hours enhancements have been applied in line with the NHS enhancement rates for all hours worked on weekends/bank holidays and after 8pm weekdays.
- Hours: 22.5 hours per week (2 shifts 4pm to 12 midnight) and 1 day 7.5 hours of administrative time per week.
- Location: Onsite, between Bitterne and Shirley crises centres (Southampton)
About you
You will need to have personal, lived experience of a mental health issue. As well as the confidence and aptitude to supervise and support staff within a busy service, and to calmly and effectively take a lead on day-to-day face to face operations, by implement processes and policies and managing risk whilst supporting people who are distressed and/or in crisis.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Tuesday 29 July 2025 (11.59pm)
Interview date: Week commencing Monday 11 August 2025
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Peer Support Team Leader (The Lighthouse) employer: Solent Mind
Contact Detail:
Solent Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Peer Support Team Leader (The Lighthouse)
✨Tip Number 1
Familiarise yourself with the specific mental health challenges faced by the community in Southampton. Understanding local issues will help you connect better with the team and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Solent Mind or similar organisations. They can provide valuable insights into the work culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your personal lived experience of mental health issues in a way that highlights your resilience and ability to support others. This is crucial for a role that requires empathy and understanding.
✨Tip Number 4
Be ready to showcase your leadership skills. Think of examples where you've successfully supervised or supported a team, especially in high-pressure situations, as this will be key to your role as a Peer Support Team Leader.
We think you need these skills to ace Peer Support Team Leader (The Lighthouse)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Peer Support Team Leader position. Highlight your personal experience with mental health issues, as this is a key aspect of the role.
Tailor Your CV: Customise your CV to reflect relevant experiences that align with the job description. Emphasise any supervisory roles or experiences in mental health support, showcasing your ability to lead and manage staff effectively.
Craft a Compelling Cover Letter: Write a cover letter that connects your personal lived experience with the role. Discuss how your background equips you to support both service users and staff, and express your passion for making a difference in mental health.
Proofread and Submit: Before submitting your application, proofread all documents for clarity and correctness. Ensure that your application is submitted through the StudySmarter website by the closing date, and double-check that all required information is included.
How to prepare for a job interview at Solent Mind
✨Showcase Your Lived Experience
As this role requires personal lived experience of a mental health issue, be prepared to share your story. Highlight how your experiences have shaped your understanding and empathy towards others in crisis.
✨Demonstrate Leadership Skills
Since you'll be supervising peer staff, it's crucial to convey your leadership abilities. Discuss any previous experiences where you've successfully led a team or supported colleagues, especially in high-pressure situations.
✨Familiarise Yourself with Mental Health Policies
Understanding the relevant processes and policies is key for this role. Research current mental health practices and be ready to discuss how you would implement these in your day-to-day operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage crises. Think of examples from your past where you've effectively handled distressing situations, and be ready to explain your thought process and actions.
