At a Glance
- Tasks: Support the Wellbeing team with admin tasks and be the first point of contact for service users.
- Company: Join Solent Mind, Hampshire's largest mental health charity, dedicated to promoting wellbeing.
- Benefits: Competitive salary, flexible hours, and a supportive work environment focused on mental health.
- Other info: Be part of a diverse team committed to equity and inclusion in mental health services.
- Why this job: Make a real difference in people's lives while gaining valuable experience in mental health support.
- Qualifications: Experience in admin roles, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 23868 - 29172 £ per year.
Salary: £9,914.19 to £10,125.00 per annum (£24,455 to £24,975 full time equivalent) – Solent Mind Band A. In line with organisational policy, new appointments will ordinarily be made at the starting salary point of the advertised grade.
Hours: 15 hours per week
Interview Date: Friday 18 September 2026
Closing Date: Monday 31 August 2026 (11.59pm)
About the role
Solent Mind delivers Wellbeing services across Hampshire, including Eastleigh, Winchester, Fareham and Gosport and the New Forest. This post is based mainly in the Eastleigh locality. The Wellbeing services provide a range of support, including assessments, courses and groups delivered both within the centres and via digital platforms. As a Wellbeing Advisor, you will be an integral member of the Wellbeing team, providing administrative support and reception facilities which assist the delivery of the Wellbeing programme. You will play a key role in being the point of contact to service users and visitors to the centre. You will monitor incoming enquiries and referrals, making first contact and following up on information when necessary. You will support the delivery of the wellbeing programme by sending invitations to courses and monitoring waiting lists. You will support the team by booking appointments when required. You will ensure information is recorded in an accurate and timely way on our data system.
About you
You will have experience working in an administrative role, either in a paid or voluntary capacity. You will have good verbal and written communication skills, along with strong IT skills, including proficiency in Microsoft Office. You will be committed to Solent Mind's values and promoting equity, diversity and inclusion.
About us
Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for Workplace Wellbeing Index 2022/2023 and has signed up to be a Mindful Employer. We welcome people from all the communities we work in to apply for a role within Solent Mind, especially those with experience of mental health problems. Offers are made based on merit. Unfortunately, we cannot sponsor this role as we do not hold a sponsorship licence. Any offer for this role will be subject to an Enhanced Adult workforce Disclosure and Barring Service (DBS) check and receiving your references.
Wellbeing Advisor (Eastleigh) employer: Solent Mind
Solent Mind is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Located in the vibrant communities of Eastleigh and Southampton, we offer our team members the opportunity to make a meaningful impact in mental health services while benefiting from ongoing training and development programmes. Join us to be part of a compassionate team that values collaboration and innovation in delivering vital crisis support.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing Advisor (Eastleigh)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Solent Mind.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Solent Mind!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Solent Mind, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Solent Mind or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Wellbeing Advisor (Eastleigh)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Solent Mind:Before hitting send, make sure to tailor your application specifically to Solent Mind! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Solent Mind
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
