At a Glance
- Tasks: Lead a team supporting individuals in mental health crises through various engagement methods.
- Company: Join Solent Mind, the largest mental health charity in Hampshire, dedicated to community support.
- Benefits: Competitive salary, flexible hours, and a supportive work environment focused on wellbeing.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Lived experience of mental health challenges and team management experience required.
The predicted salary is between 22369 - 25312 £ per year.
Salary: £22,369 to £25,312 per annum (£29,560 to £33,448 full time equivalent) – Solent Mind Band D (plus unsociable hours enhancement). In line with organisational policy, new appointments will ordinarily be made at the starting salary point of the advertised grade.
Hours: 28 hours per week (4 shifts of 7 hours – 4.00pm-11.30pm) worked on a rota basis - some weekend/bank holiday working essential.
Closing Date: Wednesday 26 August 2026 (11.59pm)
About the role
As a Team Leader, you will use your skills and experience to manage a team of staff and work directly with people in mental health crisis, including telephone, face to face and online engagement. You will be responsible for managing the day-to-day operational requirements of the service to ensure it runs effectively and safely. The Safe Haven is a crisis drop-in centre open 7 days a week - 365 days a year for those experiencing, or at risk of a crisis and is delivered in partnership between Solent Mind and Hampshire and Isle of Wight Healthcare NHS Foundation Trust.
About you
You will need to have lived experience of mental health challenges, as well as experience of working with people with mental health needs, excellent communication skills and understanding of the key difficulties and challenges faced by people on their recovery journey. You will need to have experience managing a team and strong understanding and experience in safeguarding and risk assessment processes.
About us
Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for Workplace Wellbeing Index 2022/2023 and has signed up to be a Mindful Employer.
NOTE TO APPLICANTS - You will be asked about gaps in your employment at interview and you will need to provide proof of your right to work in the UK before you start your employment. Unfortunately, we cannot sponsor this role as we do not hold a sponsorship licence. Any offer for this role will be subject to a relevant Disclosure and Barring Service (DBS) check and receiving your references.
We welcome people from all the communities we work in to apply for a role within Solent Mind, especially those with experience of mental health problems. Offers are made based on merit.
Team Leader (Safe Haven) in Eastleigh employer: Solent Mind
Solent Mind is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Located in the vibrant communities of Eastleigh and Southampton, we offer our team members the opportunity to make a meaningful impact in mental health services while benefiting from ongoing training and development programmes. Join us to be part of a compassionate team that values collaboration and innovation in delivering vital crisis support.
