At a Glance
- Tasks: Book appointments and manage patient communications in a busy office environment.
- Company: Join Solent Mind, the largest mental health charity in Hampshire.
- Benefits: Competitive salary and the chance to make a difference in mental health support.
- Other info: Great opportunity for personal growth while making a positive impact.
- Why this job: Help people access vital mental health services and be part of a supportive team.
- Qualifications: Organised, efficient, and skilled in database systems with a professional phone manner.
The predicted salary is between 24975 - 26905 £ per year.
Solent Mind is seeking an organized and efficient individual to join their Telephone and Referral Centre (TARC) in Eastleigh. You will be responsible for ensuring that patients have access to the support they need by booking appointments, answering phone calls, and handling messages with care.
Candidates should thrive in a busy office environment, possess a high level of accuracy with database systems, and maintain a professional telephone manner. The role supports the largest mental health charity in Hampshire and offers a salary of £24,975 – 26,905 per annum.
Hybrid Patient Access Officer - Talking Therapies in Eastleigh employer: Solent Mind
Solent Mind is an exceptional employer that prioritises the well-being of its staff while making a significant impact in the community. With a supportive work culture, opportunities for professional development, and a commitment to mental health advocacy, employees can thrive in a fulfilling environment. Located in Eastleigh, the role of Hybrid Patient Access Officer offers a chance to contribute to meaningful change while enjoying competitive benefits and a collaborative team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Patient Access Officer - Talking Therapies in Eastleigh
✨Tip Number 1
Make sure you research Solent Mind and their mission. Understanding their values will help you connect with the role and show that you're genuinely interested in supporting mental health initiatives.
✨Tip Number 2
Practice your telephone skills! Since you'll be handling calls, it’s crucial to sound professional and friendly. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed busy workloads or handled multiple tasks at once. This will demonstrate that you can thrive in a fast-paced environment like TARC.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hybrid Patient Access Officer - Talking Therapies in Eastleigh
Some tips for your application 🫡
Show Your Organisational Skills:Make sure to highlight your ability to stay organised and efficient in your application. We want to see how you manage your time and tasks, especially in a busy environment like ours!
Emphasise Your Communication Skills:Since you'll be handling phone calls and messages, it's crucial to showcase your professional telephone manner. Share examples of how you've effectively communicated in previous roles.
Be Accurate with Details:Accuracy is key when working with database systems. In your application, mention any experience you have with data entry or managing information to demonstrate your attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Solent Mind
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hybrid Patient Access Officer. Familiarise yourself with Solent Mind's mission and values, especially how they relate to mental health support. This will help you demonstrate your genuine interest in the role and the organisation.
✨Showcase Your Organisational Skills
Since the job requires high levels of organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or handled busy environments. Be ready to discuss how you prioritise tasks and maintain accuracy, especially when using database systems.
✨Practice Your Telephone Manner
As you'll be handling phone calls, it's crucial to convey a professional and friendly telephone manner. Consider doing mock calls with a friend or family member to practice your tone and clarity. This will help you feel more confident during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the Telephone and Referral Centre, and how success is measured in this role. This shows that you're not only interested in the position but also in contributing positively to the team.
