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- Tasks: Ensure guest safety and wellbeing while maintaining top-notch spa facilities.
- Company: Luxury hotel and spa in the UK with a focus on guest experience.
- Benefits: Competitive salary, access to wages as earned, and 28 days annual leave.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Strong communication skills and ability to stay calm under pressure.
- Other info: Opportunities for career growth and development in a luxury setting.
The predicted salary is between 24000 - 36000 £ per year.
A luxury hotel and spa in the United Kingdom is seeking a dedicated Leisure Assistant. Responsibilities include ensuring the safety and wellbeing of guests, maintaining high standards in spa facilities, and providing excellent customer service.
Ideal candidates will possess strong communication skills and the ability to stay calm under pressure.
Benefits include:
- a competitive salary
- access to wages as earned
- 28 days of annual leave, increasing with tenure
Spa & Pool Guest Experience Lead employer: Solent Hotel & Spa
Contact Detail:
Solent Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa & Pool Guest Experience Lead
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the luxury hospitality sector. A personal recommendation can make all the difference when you're aiming for that Spa & Pool Guest Experience Lead role.
✨Tip Number 2
Prepare for the interview by researching the hotel and spa's values and services. We want to see you shine, so think about how your skills in customer service and maintaining high standards align with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or in front of the mirror. Being calm under pressure is key, so the more comfortable you are speaking about your experiences, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace Spa & Pool Guest Experience Lead
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for creating memorable experiences for guests. Share any relevant stories or examples that highlight your commitment to customer service in a spa or leisure setting.
Highlight Your Communication Skills: Strong communication is key in this role. Make sure to emphasise your ability to connect with guests and colleagues alike. Use clear and engaging language in your application to demonstrate your skills right from the start.
Stay Calm Under Pressure: We want to know how you handle challenging situations. Include examples in your application where you've successfully managed stress or resolved conflicts, showcasing your ability to maintain a calm demeanour in busy environments.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Solent Hotel & Spa
✨Know the Spa Inside Out
Before your interview, make sure you research the hotel and spa thoroughly. Familiarise yourself with their services, facilities, and any unique offerings. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond for guests, as this role is all about ensuring a top-notch experience for everyone.
✨Stay Calm Under Pressure
Since the job requires staying calm in challenging situations, be ready to discuss how you've handled stress in previous roles. Share specific instances where you maintained composure and resolved issues effectively, demonstrating your ability to thrive in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the spa's goals, or how they measure guest satisfaction. This shows that you're engaged and serious about the position, plus it gives you a better understanding of what to expect.
