leisure assistant

Overview

We\’re looking for a friendly and dedicated Leisure Assistant to join our team, working in a busy and vibrant spa. In this role, you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor, supporting a relaxed and enjoyable experience from the moment they arrive.

Responsibilities

• Greeting our guests with a welcoming smile, offering advice and assistance when necessary
• Ensuring guest safety at all times, following all health and safety spa procedures
• Maintaining excellent spa standards, cleanliness and presentation
• Providing the highest level of hospitality
• Upselling of food, beverage, treatment, products and other hotel facilities
• As a leisure assistant, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.
• You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. You will become a pool responder as well as completing regular pool tests and pool plant operations, all of which will be trained. If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.

About Solent Hotel & Spa

A four star hotel featuring an award winning spa, rosette restaurant, business facilities and comfy bedrooms, Solent Hotel & Spa is perfectly located between Portsmouth and Southampton. With so much to offer to guests no two days are the same, whether hosting weddings, wine tastings or simply weekends away, a dedicated team are on hand to make sure everyone that visits the Solent wants to return. Owned by Daniel Thwaites, Solent Hotel & Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, on the edge of the Solent.

Benefits

• A competitive salary, negotiable dependent on experience
• Stream – the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment