At a Glance
- Tasks: Lead a dynamic Housekeeping team to ensure guests enjoy immaculate rooms.
- Company: Join a renowned hospitality brand focused on exceptional guest experiences.
- Benefits: Enjoy 28 days annual leave, tips, gym access, and generous discounts.
- Other info: Flexible working hours with opportunities for career progression.
- Why this job: Make a lasting impression on guests while developing your leadership skills.
- Qualifications: Previous supervisory experience in Housekeeping and a keen eye for detail.
The predicted salary is between 24750 - 30250 £ per year.
As Head Housekeeper, you will lead our busy Housekeeping team and ensure thousands of guests experience wonderful stays in immaculate rooms.
Your day to day:
- Implementation of the required standards of cleanliness and presentation of rooms.
- Mentor your team to ensure they provide the highest standards and attention to detail at all times.
- Responding to guest requests and issues in a professional manner and rectifying any problems as soon as possible.
- Ensuring the team are completing their work within a set time frame.
- Ensuring the property procedures are followed by the team.
- Carrying out induction and training of new team members.
- Control of stock ordering and linen management.
- Hands on to support the team as required.
Who we are looking for:
- The standards of our bedrooms will leave a lasting impression on our guests, as Head Housekeeper, you will need a keen eye for detail and enjoy meeting targets.
- You will need to be able to communicate on all levels, including to your team and across the wider property.
- You will need to keep calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride.
- If you are passionate about delivering meticulous standards and can motivate others to do this, then this could be the role for you.
- Ideally you will have previous supervisory or management experience, ideally within a Housekeeping function.
- Our business is open all day every day, so you will need to be flexible with the times you can work.
In return, we are offering a rewarding role with scope for career progression:
- 28 days annual leave (rising to 33 days after 5 years).
- Tips paid regularly.
- Stream - the ability to access up to 40% of your earnings as you earn them.
- Free use of local gym facilities and discounted spa treatments at our sister property, North Lakes Hotel.
- Generous employee discounts in food, beverage and accommodation in our beautiful properties across the country.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Pension and Life assurance and access to high street perks.
- Bespoke training programmes accessible for all.
- An engaging and supportive work environment.
Head Housekeeper in Hampshire employer: Solent Hotel & Spa
Join our dynamic kitchen team as a Kitchen Assistant, where you'll be an integral part of a bustling operation in a supportive and engaging environment. We offer competitive salaries, flexible wage access, generous leave, and numerous opportunities for career progression, including bespoke training and apprenticeships. With a strong focus on employee well-being and a vibrant work culture, we ensure that every team member feels valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Hampshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Solent Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Solent Hotel & Spa
Don't be shy about reaching out to Solent Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Hampshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Solent Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Solent Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
