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- Tasks: Join our vibrant team to ensure guests enjoy immaculate rooms and exceptional hospitality.
- Company: Be part of a dynamic environment focused on guest satisfaction and career growth.
- Benefits: Enjoy flexible wage access, 28 days leave, health plans, and enhanced family pay.
- Why this job: This role offers a chance to make a lasting impression and develop your skills in hospitality.
- Qualifications: A keen eye for detail, strong communication skills, and a passion for guest service are essential.
- Other info: Bespoke training programmes and a supportive work culture await you!
The predicted salary is between 20000 - 28000 £ per year.
We're looking for a detail orientated and passionate Housekeeper to join our Housekeeping team. As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.
In return, we are offering a rewarding role with scope for career progression along with:
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Who are we looking for? The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets. You'll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.
If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.
Your day to day as a Housekeeper:
- Providing the highest level of hospitality
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Cleaning of bedrooms to required standards within a set time frame
- Ensuring hotel procedures are followed at all times
Housekeeper employer: Solent Hotel & Spa
Contact Detail:
Solent Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures commonly used in the hospitality industry. This knowledge will help you demonstrate your understanding of what is expected in a Housekeeper role during any interviews.
✨Tip Number 2
Showcase your ability to work under pressure by sharing examples from previous roles where you successfully managed tight deadlines or unexpected challenges. This will highlight your calmness and efficiency, which are key traits for a Housekeeper.
✨Tip Number 3
Prepare to discuss your communication skills and how you interact with both guests and team members. Being able to convey warmth and professionalism can set you apart as a candidate who truly understands the importance of guest experience.
✨Tip Number 4
Research our company culture and values to align your responses during the interview. Showing that you resonate with our commitment to high standards and guest satisfaction will demonstrate your enthusiasm for the role.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Highlight Relevant Experience: When writing your application, make sure to emphasise any previous housekeeping or cleaning experience. Mention specific tasks you have performed and how they relate to the role, such as maintaining cleanliness and attention to detail.
Showcase Communication Skills: Since the role requires great communication skills, include examples of how you've effectively interacted with team members or guests in past positions. This could be through resolving issues or providing excellent customer service.
Demonstrate Problem-Solving Abilities: The job description mentions the need to handle unexpected circumstances calmly. Share instances where you successfully managed challenges or adapted to changes in a busy environment.
Express Passion for Hospitality: Convey your enthusiasm for providing high standards of hospitality. Use your cover letter to explain why you are passionate about creating a positive guest experience and how you align with the company's values.
How to prepare for a job interview at Solent Hotel & Spa
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the small things that make a big difference in guest satisfaction. Share specific examples from past experiences where your keen eye for detail improved a situation.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you interact with both guests and team members. Use examples that showcase your ability to handle feedback and resolve issues professionally and courteously.
✨Stay Calm Under Pressure
Housekeeping can be fast-paced and unpredictable. Prepare to discuss how you manage stress and unexpected challenges. Share stories that illustrate your ability to remain calm and efficient, even when things don’t go as planned.
✨Express Your Passion for Hospitality
Let your enthusiasm for providing excellent service shine through. Talk about what motivates you to work in hospitality and how you strive to create memorable experiences for guests. This passion can set you apart from other candidates.
