Sales Consultant – Full-Time or Part-Time
Join the Solent Beds & Furniture Team!
Established in 2006, Solent Beds & Furniture has grown to become the Isle of Wight's largest independent furniture retailer. As a proud family-run business, we have built our reputation on exceptional customer service, quality products and a genuine commitment to helping our customers find the perfect furniture for their homes.
As we celebrate 20 years of serving the Island, we are looking for an enthusiastic, ambitious and customer-focused Sales Consultant to join our successful retail team.
We are open to both full-time and part-time applicants, with working arrangements considered depending on the experience, suitability and availability of the successful candidate.
The Role
As a Sales Consultant, you will play a key role in delivering the outstanding customer experience that Solent Beds & Furniture is known for.
You will be responsible for building strong customer relationships, understanding individual needs and helping customers make informed purchasing decisions while contributing to the continued success of the business.
Your key responsibilities will include:
- Delivering exceptional customer service and building lasting relationships with customers.
- Identifying customer needs and confidently recommending suitable products.
- Developing and maintaining excellent product knowledge across our extensive furniture, bed and mattress ranges.
- Demonstrating product features, explaining benefits and confidently overcoming customer concerns.
- Working towards individual and team sales targets while maintaining our high standards of customer care.
- Managing customer expectations professionally, always aiming to exceed them.
- Completing all sales-related administration accurately and efficiently.
- Liaising with colleagues and organising customer deliveries to ensure a smooth experience from purchase to delivery.
- Maintaining an attractive, clean and well-presented showroom.
- Working collaboratively with the wider team to support the success of the business.
What We're Looking For
We are looking for someone who is passionate about sales, enjoys working with people and takes genuine pride in delivering excellent service.
The ideal candidate will demonstrate:
- A positive, enthusiastic and self-motivated attitude.
- Excellent communication and interpersonal skills.
- Confidence in engaging with customers and building relationships.
- A natural ability to sell through understanding customer needs rather than applying pressure.
- Strong attention to detail and excellent organisational skills.
- A willingness to learn and develop detailed product knowledge.
- A professional appearance and approach to work.
- The ability to work independently and as part of a successful team.
- A desire to achieve targets and maximise earning potential.
Previous retail or sales experience would be advantageous, but we are equally interested in applicants who demonstrate the right personality, attitude and willingness to learn.
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