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- Tasks: Repair and maintain floorcare machines across the Midlands while delivering top-notch customer service.
- Company: Join Diversey, a leader in innovative cleaning and hygiene technologies.
- Benefits: Enjoy a fully expensed company vehicle, competitive pension, and 25 days annual leave.
- Why this job: Make a real impact in various industries while working independently and on your initiative.
- Qualifications: Full driving licence and experience in electrical or mechanical repair are essential.
- Other info: Dynamic role with opportunities for personal growth and a focus on quality service.
The predicted salary is between 28800 - 43200 £ per year.
At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies.
Position Summary
As a Floorcare Machine Field Engineer, you will be responsible for repairing and maintaining floorcare machines at customer sites across Birmingham and Midlands.
Key Responsibilities
- Attend breakdowns and maintenance visits on customer sites.
- Deliver high levels of customer service to internal and external customers.
- Monitor and maintain van stock levels to ensure a positive first-time fix rate.
- Minimise machine downtime by utilising remote diagnosis and remote fix options.
- Participate in all training provided to ensure skill levels.
- Maintain PPE and ensure a safe working environment.
- Plan efficiently and work in the most productive way.
- Keep salesforce updated and communicate with Planning team for parts, incomplete jobs etc.
Experience, Knowledge & Skills
- Full Driving Licence (Essential).
- Ability to travel across the North of London area.
- A background in electrical or mechanical repair (such as cars, electrical wheelchairs, forklift trucks, motorcycle mechanic, white-goods, boiler repair, etc.) (Essential).
- Focus on quality and service excellence.
- Ability to work independently and on own initiative.
Benefits Package
- Vehicle: Fully expensed company vehicle.
- Uniform/PPE: Full uniform and PPE.
- Tools: Full toolkit.
- Annual Leave: 25 days (Plus bank holidays).
- Pension Scheme: Employee 3% & Employer 5% or Employee 4% & Employer 6%.
- Accident & Life Insurance: 1x annual salary to 4x annual salary (Linked to Employee Pension contribution %).
- Enhanced Maternity and Paternity Pay.
- Cycle to Work Scheme.
- PerkBox: Employee Discount and Wellbeing Platform.
Diversey, a Solenis Company, is relentlessly pursuing our purpose to go beyond clean to take care of what’s precious. In today’s world of increasing resource scarcity - including water, energy, materials, and labour - we need to achieve more with less for the well-being of today’s generations and for future generations.
Field Engineer Midlands employer: Solenis
Contact Detail:
Solenis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer Midlands
✨Tip Number 1
Get to know the company! Research Diversey and their innovative cleaning technologies. This will help you tailor your conversation during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments. As a Field Engineer, you might face hands-on tests. Brush up on your electrical and mechanical repair skills so you can impress them with your expertise.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Engineer Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Engineer role. Highlight any relevant experience in electrical or mechanical repair, and don’t forget to mention your driving licence! We want to see how your skills match what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our mission at Diversey. Keep it concise but engaging – we love a good story!
Show Off Your Customer Service Skills: Since delivering high levels of customer service is key, make sure to include examples of how you've excelled in this area. Whether it’s resolving issues or going the extra mile, we want to hear about it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Solenis
✨Know Your Machines
Familiarise yourself with the specific floorcare machines and technologies that Diversey uses. Understanding their features, common issues, and maintenance procedures will show your technical knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Field Engineer, you'll be interacting with customers regularly. Prepare examples of how you've delivered excellent customer service in the past, especially in challenging situations. This will demonstrate your ability to maintain high service standards.
✨Plan Your Route
Since the role involves travelling across the Midlands, think about how you would efficiently plan your visits to minimise downtime. Discussing your approach to time management and logistics during the interview can highlight your organisational skills.
✨Emphasise Safety and Compliance
Diversey places a strong emphasis on safety and maintaining a safe working environment. Be ready to discuss your experience with PPE and safety protocols, and how you ensure compliance in your work. This shows that you take safety seriously, which is crucial for this role.
