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For Companies At a Glance
- Tasks: Bridge tech and business needs, delivering tailored solutions for clients.
- Company: Join Soldo, a leading fintech company transforming spend management.
- Benefits: Competitive salary, private healthcare, flexible working, and generous leave.
- Why this job: Make a real impact in a fast-paced SaaS environment with growth opportunities.
- Qualifications: 5+ years in customer-facing fintech roles; strong tech and communication skills.
- Other info: Dynamic team culture with a focus on career development and client success.
The predicted salary is between 36000 - 60000 £ per year.
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense.
Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminate the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises.
Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome. We’re looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us, as we grow together.
What’s in it for you
- Competitive salary
- Private healthcare for you and your family
- Pension scheme
- Flexible working options including working from home or our Marylebone office
- 60 days’ work anywhere, even outside the UK if you want
- 25 days off a year, plus public holidays as well as Christmas Eve and New Year’s Eve, 2 volunteering days and an extra day off on your birthday
- Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget
- Employee Assistance Programme and wellbeing portal
The Role
As a Solutions Specialist, you will play a pivotal role in bridging the gap between our technology offerings and our clients' business needs. In this role, you will work closely with Sales, Product, Customer Success teams to deliver tailored solutions that address clients' unique requirements and maximise the value of our platform. Drawing upon your expertise in the fintech space, you will act as a key link between technology and business, running discovery sessions, demonstrating the platform, designing integrations, and supporting customers throughout their implementation journey. This role is ideal for someone who enjoys working with customers, understands fintech systems, and wants to grow their solutions expertise in a fast-paced SaaS environment.
Responsibilities
- Act as a primary point of contact for customer solution engagements
- Run discovery sessions to understand business goals, challenges, and technical requirements
- Deliver product demonstrations and proof-of-concepts tailored to customer use cases
- Design solutions that align customer needs with platform capabilities and fintech best practices
- Build integrations using APIs and our iPaaS platform
- Provide technical guidance during the sales and implementation lifecycle
- Collaborate with internal teams to gather and document clear functional and technical requirements
- Support customers post-implementation through training sessions and workshops
- Share customer feedback with Product teams to help shape future platform enhancements
We’re looking for someone who must have:
- Bachelor's degree in Computer Science, Finance, Business, or related field; 5+ years of experience in a customer-facing techno-functional role within the fintech or accounting SaaS software domain.
- Strong understanding of fintech concepts, products, and regulatory requirements, with experience working in banking, payments, or credit/debit cards.
- Experience working with cloud-based technologies, APIs, databases, and integration frameworks.
- Hands-on experience with technologies like JavaScript/Ruby/Python and SQL
- Experience with MS Office, Confluence, Jira (including epics, stories, and sprints)
- Excellent communication skills, with the ability to effectively translate technical concepts to non-technical stakeholders and vice versa.
- Proven track record of successfully delivering complex software solutions to enterprise clients, from requirements gathering through implementation and support.
- Exceptional problem-solving skills and a customer-centric mindset, with a passion for driving client success and satisfaction.
Solutions Specialist in City of London employer: Soldo
Contact Detail:
Soldo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the hunt for a Solutions Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Research Soldo and its products thoroughly, so you can speak confidently about how your skills align with their needs. Prepare to share examples of how you've tackled challenges in previous roles, especially in customer-facing situations.
✨Tip Number 3
Show off your tech-savvy side! Be prepared to discuss your experience with APIs, cloud technologies, and any programming languages you know. This will help demonstrate that you're not just a people person but also a tech whiz who can bridge the gap between clients and solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Soldo team and contributing to their mission of transforming spend management.
We think you need these skills to ace Solutions Specialist in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Solutions Specialist role. Highlight your experience in fintech and customer-facing roles, and don’t forget to showcase any relevant technical skills. We want to see how you can bridge the gap between tech and business!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about fintech and how your background aligns with our mission at Soldo. Be genuine and let your personality come through – we love warm hearts!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone with exceptional problem-solving skills, so share specific instances where you’ve made a difference for clients or teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Soldo family!
How to prepare for a job interview at Soldo
✨Know Your Fintech Stuff
Make sure you brush up on your fintech knowledge before the interview. Understand the key concepts, products, and regulatory requirements that are relevant to Soldo's solutions. Being able to discuss these topics confidently will show that you're not just a techie but also understand the business side of things.
✨Prepare for Discovery Sessions
Since you'll be running discovery sessions, think about how you would approach understanding a client's business goals and challenges. Prepare some questions that can help you dig deeper into their needs. This will demonstrate your proactive approach and ability to engage with clients effectively.
✨Showcase Your Problem-Solving Skills
Be ready to share examples of how you've tackled complex software solutions in the past. Highlight your problem-solving skills and customer-centric mindset. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Communicate Clearly
As a Solutions Specialist, you'll need to translate technical concepts to non-technical stakeholders. Practice explaining complex ideas in simple terms. During the interview, focus on clear communication and ensure you’re engaging with your interviewer, making it a two-way conversation.
