Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Bridge business needs with technical solutions using Salesforce to enhance efficiency.
- Company: Join Cushman & Wakefield, a global leader in real estate services.
- Benefits: Enjoy opportunities for remote work, professional growth, and corporate perks.
- Why this job: Be part of a dynamic team improving Salesforce for users across Asia Pacific.
- Qualifications: 3+ years of Salesforce experience and relevant certifications required.
- Other info: Potential to grow into a Salesforce Solution Architect role.
The predicted salary is between 36000 - 60000 £ per year.
Our Salesforce Technical Business Analyst plays a crucial role in bridging the gap between business needs and technical solutions within Cushman & Wakefield. The primary scope of this position involves analyzing business processes, identifying areas for improvement, and implementing Salesforce solutions to enhance efficiency and productivity. The analyst collaborates closely with stakeholders, including business leaders, IT teams, and end-users, to gather requirements, design solutions, and ensure successful implementation. This role requires a deep understanding of Salesforce capabilities, as well as strong analytical and problem-solving skills to translate business requirements into technical specifications.
We are looking for an individual that will be part of a global team responsible for continually improving and enhancing the Salesforce platform for our organization. Our Salesforce platform is a key foundation in our company strategy. We are looking for someone who can support our users across the Asia Pacific region. This role comes with the potential to grow and further develop your Salesforce career into a Salesforce Solution Architect.
Responsibilities
- Analyze business rules & process with the business stakeholders to refine requirements and make recommendations.
- Collaborate with business stakeholders to gather, document, and prioritize business requirements related to Salesforce implementations and enhancements.
- Translate business requirements into detailed technical specifications, including data models, workflows, process diagrams, and user stories.
- Work closely with developers and administrators to ensure the successful implementation of Salesforce solutions, including configuration, customization, and integration tasks.
- Perform thorough testing and quality assurance to validate the functionality of Salesforce solutions and ensure alignment with business requirements.
- Provide ongoing support and training to end users, including troubleshooting issues, resolving technical challenges, and delivering user training sessions.
- Continuously evaluate and recommend opportunities for process improvement, system optimization, and enhanced functionality within the Salesforce platform.
- Provide innovative and creative solutions to meet requirements including design and configuration.
- Collaborate with developers to test and verify that solutions will meet the business requirements.
- Be responsible for the management of all Asia Pacific user stories to ensure they are delivered based on business prioritization.
- Participate in UAT, developing test scenarios, bug reporting and issue investigation.
- Work closely with both internal and external stakeholders to ensure best practice design and implementation of the Salesforce system.
Requirements
- An understanding of Salesforce development in an agile environment.
- Ability to interpret user business needs and translate them into application and operational requirements.
- Hands-on experience configuring Salesforce Sales Cloud, including workflows, flows, validation rules, and security controls.
- Proven ability leveraging analytical and problem-solving skills in a fast-paced environment.
- Ability to quickly ramp up on new clients, their business needs, and technologies.
- Ability to juggle and prioritize multiple tasks within a collaborative team environment.
- Demonstrates flexibility and willingness to do what it takes to get the job done.
- Drive and desire to learn and grow both technical and functional skill sets.
Attributes
- Must be a detail-oriented individual.
- Must be focused on each detail of requirement and acceptance criteria to ensure it can be delivered and all details have been thought through.
- Must exhibit confidence and an extensive knowledge of Salesforce when solving business problems.
- Must possess strong analytical, organizational and product management skills.
- Strong presentation, communication (written and verbal) skills, and interpersonal skills.
Other
- Proactively review processes to innovate and continuously improve the devops processes and workplace experience.
- Performs other duties as requested by your direct manager.
- Provides relief services during leave and overload periods.
Background and Experience
- 3+ years’ Salesforce experience.
- Salesforce Certifications Minimum Requirements: Advanced Administrator, Business Analyst, Sharing & Visibility Architect.
- Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC).
Qualifications & Technical Skills
- Salesforce Certifications Minimum Requirements: Advanced Administrator, Business Analyst, Sharing & Visibility Architect.
- Salesforce Technical Architect Certification (preferred).
- Proficient in Microsoft Excel, PowerBI, SQL Queries.
Salesforce Technical Business Analyst employer: Soldier On, Ltd
Contact Detail:
Soldier On, Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Technical Business Analyst
✨Tip Number 1
Familiarise yourself with the specific Salesforce tools and features mentioned in the job description, such as Sales Cloud, workflows, and validation rules. This knowledge will help you demonstrate your technical expertise during interviews.
✨Tip Number 2
Network with current Salesforce professionals or join relevant online communities to gain insights into the role and the company culture at Cushman & Wakefield. This can provide you with valuable information that may come in handy during your application process.
✨Tip Number 3
Prepare to discuss real-world examples of how you've successfully analysed business processes and implemented Salesforce solutions in previous roles. This will showcase your problem-solving skills and ability to translate business needs into technical specifications.
✨Tip Number 4
Research Cushman & Wakefield's operations in the Asia Pacific region to understand their specific challenges and opportunities. Tailoring your approach to their regional needs can set you apart from other candidates.
We think you need these skills to ace Salesforce Technical Business Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Salesforce Technical Business Analyst position. Familiarise yourself with the key skills needed, such as Salesforce configuration and analytical problem-solving.
Tailor Your CV: Customise your CV to highlight relevant experience in Salesforce and business analysis. Emphasise your hands-on experience with Salesforce Sales Cloud, as well as any certifications you hold that are pertinent to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Salesforce platform and your ability to bridge business needs with technical solutions. Use specific examples from your past experiences to demonstrate your analytical skills and problem-solving abilities.
Highlight Collaborative Experience: Since the role involves working closely with stakeholders, be sure to mention any previous collaborative projects you've been part of. Detail how you gathered requirements and worked with teams to implement solutions, showcasing your communication skills.
How to prepare for a job interview at Soldier On, Ltd
✨Understand Salesforce Inside Out
Make sure you have a solid grasp of Salesforce capabilities, especially the Sales Cloud. Be prepared to discuss your hands-on experience with configuring workflows, validation rules, and security controls, as this will be crucial in demonstrating your technical expertise.
✨Showcase Your Analytical Skills
Be ready to provide examples of how you've analysed business processes in the past. Discuss specific instances where you identified areas for improvement and how you translated those into actionable technical specifications.
✨Prepare for Collaboration Questions
Since this role involves working closely with various stakeholders, think of examples that highlight your collaboration skills. Be prepared to discuss how you've gathered requirements from business leaders and worked with developers to implement solutions.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Prepare to share scenarios where you faced challenges during a Salesforce implementation and how you overcame them, showcasing your ability to think critically under pressure.
