At a Glance
- Tasks: Provide technical support for installer clients and collaborate on troubleshooting.
- Company: Join SolaX Power, a global leader in clean energy solutions.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Opportunities for international collaboration and career growth.
- Why this job: Be part of the renewable energy transition and make a real difference.
- Qualifications: Background in Electrical Engineering or related fields; strong communication skills.
The predicted salary is between 49500 - 60500 £ per year.
About Us Established in 2012, Sola X Power is committed to helping customers transition to clean energy and reduce dependence on fossil fuels.
As a global leader in solar inverter and battery storage solutions, we have a strong presence across Europe, Asia, Africa, and Oceania.
With over 2,800 employees worldwide, Sola X is continuously expanding and seeking talented individuals to join our team.
We believe that at Sola X, an international organisation, your career can grow to new heights.
We are currently looking for a Technical Support Engineer based in the United Kingdom to support our installer clients, partners, and internal teams across the UK market.
Job Responsibilities Provide pre-sales, in-process, and after-sales technical support for installer clients in the UK market.
Collaborate with cross-functional team members on customer visits , technical troubleshooting , and market research .
Create and maintain detailed service documentation , including service reports, maintenance records, and customer communication logs.
Perform other tasks and assignments as required by management.
Job Requirements Background in Electrical Engineering, Electronics, Power Systems, Automation, Renewable Energy, or related fields.
Effective internal and external communication.
Strong client-facing skills with the ability to handle and resolve technical issues independently.
Helpline or call center customer service experience, a background as an electrician, or practical hands-on experience installing inverters/batteries is preferred.
Experience in PV (photovoltaic), inverters, or energy storage systems is preferred.
What We Offer Competitive salary and benefits aligned with UK market standards.
Opportunities for technical training and international collaboration.
A supportive, inclusive, and dynamic work environment.
The chance to contribute to the renewable energy transition in the UK and Europe.
How to Apply If you’re passionate about clean energy and eager to be part of a fast-growing global company, we’d love to hear from you.
Please send your CV and cover letter to sophie. lu@solaxpower. com
Technical Support Engineer in Somerset employer: SolaX Power
At SolaX Power, we pride ourselves on being an excellent employer, offering a competitive salary and benefits that align with UK market standards. Our supportive and inclusive work culture fosters collaboration and innovation, providing ample opportunities for technical training and career growth within the renewable energy sector. Join us in making a meaningful impact on the transition to clean energy while working alongside passionate professionals in a dynamic environment.