At a Glance
- Tasks: Provide technical support and training for solar energy solutions across the UK.
- Company: Join SolaX Power, a global leader in renewable energy solutions.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Exciting career growth and international collaboration await you.
- Why this job: Be part of the clean energy revolution and make a real difference.
- Qualifications: Degree in relevant fields and fluency in Mandarin and English.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Established in 2012, SolaX Power is committed to helping customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in solar inverter and battery storage solutions, we have a strong presence across Europe, Asia, Africa, and Oceania.
With over 2,800 employees worldwide, SolaX is continuously expanding and seeking talented individuals to join our team. We believe that at SolaX, an international organisation, your career can grow to new heights.
We are currently looking for a Technical Support Engineer based in the United Kingdom to support our installer clients, partners, and internal teams across the UK market.
Job Responsibilities
- Provide pre-sales, in-process, and after-sales technical support for installer clients in the UK market.
- Deliver technical guidance and training to internal teams and external partners.
- Collaborate with cross-functional team members on customer visits, technical troubleshooting, and market research.
- Create and maintain detailed service documentation, including service reports, maintenance records, and customer communication logs.
- Perform other tasks and assignments as required by management.
Job Requirements
- Bachelor’s degree or above in Electrical Engineering, Electronics, Power Systems, Automation, Renewable Energy, or related fields.
- Bilingual (both written and spoken) for effective internal and external communication.
- Strong client-facing skills with the ability to handle and resolve on-site technical issues independently.
- Willingness to travel frequently for business purposes, sometimes on short notice.
- Prior experience in PV (photovoltaic), inverters, or energy storage systems is preferred.
- Possession of a valid driver’s licence is an advantage.
- Outstanding fresh graduates with a strong technical foundation and enthusiasm for the renewable energy sector may be considered.
What We Offer
- Competitive salary and benefits aligned with UK market standards.
- Opportunities for technical training and international collaboration.
- A supportive, inclusive, and dynamic work environment.
- The chance to contribute to the renewable energy transition in the UK and Europe.
How to Apply
If you’re passionate about clean energy and eager to be part of a fast-growing global company, we’d love to hear from you. Please send your CV and cover letter to ;
Technical Support Engineer in London employer: Solax Power UK
At SolaX Power, we pride ourselves on being a leading employer in the renewable energy sector, offering a dynamic and inclusive work environment where your career can flourish. As a Technical Support Engineer based in the UK, you will benefit from competitive salaries, extensive training opportunities, and the chance to collaborate with international teams, all while contributing to the vital transition towards clean energy. Join us and be part of a forward-thinking company that values innovation and employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the renewable energy sector, especially those who work at SolaX or similar companies. Attend industry events or webinars to make connections and get your name out there.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and understanding of solar inverters and battery storage solutions. We recommend practising common interview questions and having examples ready that showcase your problem-solving skills.
✨Tip Number 3
Show your passion for clean energy! During interviews or networking, share why you’re excited about the renewable energy sector and how you can contribute to SolaX’s mission. Authentic enthusiasm can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at SolaX.
We think you need these skills to ace Technical Support Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Technical Support Engineer role. We want to see how your background in Electrical Engineering or related fields makes you a perfect fit for us!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for renewable energy and explain why you want to join SolaX. We love seeing enthusiasm and a personal touch!
Showcase Your Technical Skills:Since this role involves technical support, be sure to mention any specific experience you have with PV systems, inverters, or energy storage. We’re looking for candidates who can hit the ground running!
Apply Through Our Website:While you can send your application via email, we encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any updates!
How to prepare for a job interview at Solax Power UK
✨Know Your Tech Inside Out
As a Technical Support Engineer, you'll need to demonstrate your understanding of solar inverters and energy storage systems. Brush up on the latest technologies and be ready to discuss how they work, their benefits, and common issues you might encounter.
✨Showcase Your Communication Skills
Since you'll be dealing with clients and internal teams, it's crucial to highlight your ability to communicate complex technical information clearly. Prepare examples of how you've successfully explained technical concepts to non-technical audiences in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of specific scenarios where you've resolved technical issues or provided support. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Passion for Renewable Energy
SolaX Power is all about clean energy, so show your enthusiasm for the sector. Share any relevant projects, experiences, or personal initiatives that reflect your commitment to sustainability and innovation in renewable energy.
