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For Companies At a Glance
- Tasks: Lead software implementations and ensure clients achieve maximum value from our solutions.
- Company: Join a dynamic team dedicated to delivering top-notch software solutions for enterprise clients.
- Benefits: Enjoy a hybrid work model, flexible remote days, and opportunities for professional growth.
- Why this job: Be a key player in transforming businesses while building strong client relationships and enhancing your skills.
- Qualifications: Experience in managing implementation projects and proficiency in SQL and data analysis tools required.
- Other info: Travel up to 25% may be necessary; mentoring opportunities available for new team members.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking an experienced Implementation Consultant to join our professional services team, supporting enterprise clients through the successful delivery and adoption of complex software solutions. This role is critical in ensuring our customers achieve maximum value and operational efficiency through tailored system implementations, best-practice processes, and ongoing support.
Role Overview
Implementation Consultants serve as a key link between our technology and our customers. You will lead the implementation and configuration of enterprise software systems, working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption.
Key Responsibilities
- Lead the implementation and configuration of enterprise software products using structured project management methodologies.
- Scope and estimate effort required for small- to medium-sized implementation projects.
- Deliver high-touch customer service, build strong client relationships, and maintain high satisfaction levels.
- Identify and troubleshoot implementation issues, escalating as necessary.
- Configure, test, and fine-tune multiple interacting system modules.
- Collaborate with client and third-party IT teams to manage data connectivity and integration (e.g., via API or file transfer).
- Develop an understanding of the software architecture and infrastructure to support technical discussions.
- Build subject matter expertise in the product suite and how it supports customers’ business processes.
- Provide project updates and risk assessments to management to ensure on-time delivery.
- Offer mentoring and basic training to new team members and clients during onboarding and deployments.
Qualifications
- Proven experience independently managing implementation projects.
- Proficient in Microsoft Office Suite, CRM platforms, Visio, and advanced Excel.
- Strong working knowledge of SQL and data analysis tools.
- Excellent written and verbal communication skills.
- Self-motivated with strong problem-solving and critical thinking abilities.
- Ability to prioritize tasks and manage competing deadlines in a high-paced environment.
- Confident in influencing stakeholders and driving decision-making without direct authority.
- Comfortable working both independently and collaboratively in a team-oriented setting.
- Demonstrated experience delivering at least five different types of billable projects.
- Ability to travel up to 25% as required.
Work Environment
This role follows a hybrid working model. Team members are expected to be in the office three days a week (Tuesday, Wednesday, and Thursday), with flexibility for remote work on other days.
Software Implementation Consultant employer: Solas IT Recruitment
Contact Detail:
Solas IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Implementation Consultant
✨Tip Number 1
Familiarise yourself with our software products and their architecture. Understanding how our solutions integrate with clients' business processes will help you demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your project management skills, especially in structured methodologies. Being able to discuss your experience managing implementation projects will show that you're ready to take on the responsibilities of this role.
✨Tip Number 3
Prepare examples of how you've built strong client relationships in the past. Highlighting your customer service skills and ability to maintain high satisfaction levels will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving abilities by discussing specific challenges you've faced in previous implementations. This will demonstrate your critical thinking skills and readiness to tackle issues head-on.
We think you need these skills to ace Software Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing implementation projects, particularly with enterprise software. Use specific examples that demonstrate your proficiency in project management methodologies and customer service.
Craft a Compelling Cover Letter: In your cover letter, explain why you are a great fit for the Software Implementation Consultant role. Mention your strong communication skills and ability to build client relationships, as well as your experience with SQL and data analysis tools.
Showcase Problem-Solving Skills: Provide examples in your application of how you've identified and resolved implementation issues in past projects. Highlight your critical thinking abilities and how they contributed to successful outcomes.
Highlight Team Collaboration: Emphasise your experience working collaboratively with both clients and third-party IT teams. Mention any mentoring or training roles you've taken on, as this aligns with the responsibilities of the position.
How to prepare for a job interview at Solas IT Recruitment
✨Understand the Software Solutions
Make sure to familiarise yourself with the specific software solutions the company offers. Being able to discuss how these solutions can be tailored to meet client needs will demonstrate your expertise and understanding of the role.
✨Showcase Project Management Skills
Prepare examples from your past experience where you successfully managed implementation projects. Highlight your ability to scope, estimate effort, and deliver projects on time, as this is crucial for the role.
✨Emphasise Communication Abilities
Since the role involves liaising with clients and stakeholders, be ready to showcase your excellent written and verbal communication skills. Practice articulating complex ideas clearly and concisely.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous implementations and how you resolved them. This will illustrate your critical thinking abilities and your capacity to handle issues proactively.
