Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead software implementations and ensure client satisfaction through tailored solutions.
- Company: Join a dynamic team focused on delivering innovative software solutions to enterprise clients.
- Benefits: Enjoy a hybrid work model with flexibility, plus opportunities for professional growth.
- Why this job: Make a real impact by helping clients optimise their operations and achieve success.
- Qualifications: Experience in managing projects, strong communication skills, and proficiency in SQL required.
- Other info: Travel up to 25% may be necessary; mentoring opportunities available.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Implementation Consultant to join our professional services team, supporting enterprise clients through the successful delivery and adoption of complex software solutions. This role is critical in ensuring our customers achieve maximum value and operational efficiency through tailored system implementations, best-practice processes, and ongoing support.
Role Overview
Implementation Consultants serve as a key link between our technology and our customers. You will lead the implementation and configuration of enterprise software systems, working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption.
Key Responsibilities
- Lead the implementation and configuration of enterprise software products using structured project management methodologies.
- Scope and estimate effort required for small- to medium-sized implementation projects.
- Deliver high-touch customer service, build strong client relationships, and maintain high satisfaction levels.
- Identify and troubleshoot implementation issues, escalating as necessary.
- Configure, test, and fine-tune multiple interacting system modules.
- Collaborate with client and third-party IT teams to manage data connectivity and integration (e.g., via API or file transfer).
- Develop an understanding of the software architecture and infrastructure to support technical discussions.
- Build subject matter expertise in the product suite and how it supports customers’ business processes.
- Provide project updates and risk assessments to management to ensure on-time delivery.
- Offer mentoring and basic training to new team members and clients during onboarding and deployments.
Qualifications
- Proven experience independently managing implementation projects.
- Proficient in Microsoft Office Suite, CRM platforms, Visio, and advanced Excel.
- Strong working knowledge of SQL and data analysis tools.
- Excellent written and verbal communication skills.
- Self-motivated with strong problem-solving and critical thinking abilities.
- Ability to prioritize tasks and manage competing deadlines in a high-paced environment.
- Confident in influencing stakeholders and driving decision-making without direct authority.
- Comfortable working both independently and collaboratively in a team-oriented setting.
- Demonstrated experience delivering at least five different types of billable projects.
- Ability to travel up to 25% as required.
Work Environment
This role follows a hybrid working model. Team members are expected to be in the office three days a week (Tuesday, Wednesday, and Thursday), with flexibility for remote work on other days.
Software Implementation Consultant employer: Solas IT Recruitment
Contact Detail:
Solas IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Implementation Consultant
✨Tip Number 1
Familiarise yourself with our software products and their architecture. Understanding how our solutions integrate with clients' business processes will help you demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your project management skills, especially in structured methodologies. Being able to discuss your experience managing implementation projects confidently will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've built strong client relationships in the past. Highlighting your customer service skills and ability to maintain high satisfaction levels will resonate well with us.
✨Tip Number 4
Showcase your problem-solving abilities by discussing specific challenges you've faced in previous implementations. This will demonstrate your critical thinking skills and readiness for the role.
We think you need these skills to ace Software Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing implementation projects. Emphasise your proficiency in software solutions, project management methodologies, and any specific tools mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, explain why you are a great fit for the Software Implementation Consultant role. Mention your experience with enterprise software, your problem-solving skills, and how you can contribute to customer satisfaction and operational efficiency.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to communicate effectively with clients and stakeholders. Highlight any experience in mentoring or training others.
Highlight Technical Proficiency: Detail your technical skills, especially your knowledge of SQL, data analysis tools, and Microsoft Office Suite. If you have experience with CRM platforms or specific software mentioned in the job description, make sure to include that as well.
How to prepare for a job interview at Solas IT Recruitment
✨Understand the Software Solutions
Make sure you have a solid grasp of the software products you'll be implementing. Familiarise yourself with their features and how they can benefit clients. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience managing implementation projects. Highlight specific methodologies you've used and how they contributed to successful outcomes. This will show that you can handle the structured approach required for this role.
✨Demonstrate Strong Communication Abilities
Since this role involves liaising with clients and stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, as this will be crucial for building client relationships.
✨Prepare for Problem-Solving Scenarios
Anticipate questions about troubleshooting and resolving implementation issues. Think of specific challenges you've faced and how you overcame them. This will showcase your critical thinking skills and ability to maintain high customer satisfaction.
