Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead software implementation projects and ensure client satisfaction through tailored solutions.
- Company: Join a dynamic team focused on delivering innovative software solutions to enterprise clients.
- Benefits: Enjoy a hybrid work model with flexibility, plus opportunities for professional growth and development.
- Why this job: Make a real impact by helping clients optimise their operations and achieve success with technology.
- Qualifications: Experience in managing implementation projects and strong skills in Microsoft Office, SQL, and communication.
- Other info: Travel up to 25% may be required; mentoring opportunities available for new team members.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Implementation Consultant to join our professional services team, supporting enterprise clients through the successful delivery and adoption of complex software solutions. This role is critical in ensuring our customers achieve maximum value and operational efficiency through tailored system implementations, best-practice processes, and ongoing support.
Role Overview
Implementation Consultants serve as a key link between our technology and our customers. You will lead the implementation and configuration of enterprise software systems, working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption.
Key Responsibilities
- Lead the implementation and configuration of enterprise software products using structured project management methodologies.
- Scope and estimate effort required for small- to medium-sized implementation projects.
- Deliver high-touch customer service, build strong client relationships, and maintain high satisfaction levels.
- Identify and troubleshoot implementation issues, escalating as necessary.
- Configure, test, and fine-tune multiple interacting system modules.
- Collaborate with client and third-party IT teams to manage data connectivity and integration (e.g., via API or file transfer).
- Develop an understanding of the software architecture and infrastructure to support technical discussions.
- Build subject matter expertise in the product suite and how it supports customers’ business processes.
- Provide project updates and risk assessments to management to ensure on-time delivery.
- Offer mentoring and basic training to new team members and clients during onboarding and deployments.
Qualifications
- Proven experience independently managing implementation projects.
- Proficient in Microsoft Office Suite, CRM platforms, Visio, and advanced Excel.
- Strong working knowledge of SQL and data analysis tools.
- Excellent written and verbal communication skills.
- Self-motivated with strong problem-solving and critical thinking abilities.
- Ability to prioritize tasks and manage competing deadlines in a high-paced environment.
- Confident in influencing stakeholders and driving decision-making without direct authority.
- Comfortable working both independently and collaboratively in a team-oriented setting.
- Demonstrated experience delivering at least five different types of billable projects.
- Ability to travel up to 25% as required.
Work Environment
This role follows a hybrid working model. Team members are expected to be in the office three days a week (Tuesday, Wednesday, and Thursday), with flexibility for remote work on other days.
Software implementation and training consultant employer: Solas IT Recruitment
Contact Detail:
Solas IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software implementation and training consultant
✨Tip Number 1
Familiarise yourself with our software solutions and the specific industries we serve. Understanding the nuances of our products will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former Implementation Consultants at StudySmarter. They can provide valuable insights into the role, the company culture, and what skills are most important for success in this position.
✨Tip Number 3
Prepare to discuss your previous implementation projects in detail. Be ready to share specific examples of how you managed client relationships, resolved issues, and delivered successful outcomes, as these experiences will be crucial in showcasing your fit for the role.
✨Tip Number 4
Demonstrate your problem-solving skills by thinking through potential challenges that might arise during software implementations. Being able to articulate your approach to overcoming obstacles will show us that you're proactive and ready for the demands of the job.
We think you need these skills to ace Software implementation and training consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software implementation and project management. Use specific examples that demonstrate your ability to manage projects independently and deliver results.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your skills in customer service, problem-solving, and technical knowledge make you a great fit for the role.
Showcase Technical Skills: Emphasise your proficiency in Microsoft Office Suite, CRM platforms, SQL, and data analysis tools. Provide examples of how you've used these skills in past projects to achieve successful outcomes.
Highlight Communication Abilities: Since excellent communication skills are crucial for this role, include examples of how you've effectively communicated with stakeholders and clients in previous positions. This could be through presentations, reports, or direct interactions.
How to prepare for a job interview at Solas IT Recruitment
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with managing implementation projects. Highlight specific methodologies you've used and how they contributed to successful outcomes. This will demonstrate your ability to lead projects effectively.
✨Understand the Software Architecture
Familiarise yourself with the software solutions offered by the company. Being able to discuss the architecture and how it integrates with client systems will show your technical competence and readiness for the role.
✨Emphasise Customer Relationship Building
Since this role involves a lot of client interaction, be ready to share examples of how you've built strong relationships with clients in the past. Discuss how you ensured customer satisfaction and addressed their needs.
✨Prepare for Technical Discussions
Brush up on your SQL and data analysis skills, as well as your knowledge of CRM platforms and Microsoft Office Suite. Be ready to answer technical questions and demonstrate your problem-solving abilities during the interview.
