Product Designer

Working Pattern: 4 Days Onsite / 1 Day Working from Home

My client is looking for a Product Designer to join a growing consumer technology business, helping to create engaging customer experiences across web and mobile.

This is a highly collaborative role requiring four days per week onsite in Shoreditch. Applicants must be able to commit to this working pattern on an ongoing basis.

This opportunity would suit a mid-level Product Designer with experience in ecommerce, D2C or consumer-facing digital products who combines strong visual design skills with a good understanding of UX and commercial product design.

You’ll work closely with Product, Engineering, Marketing and Data, contributing throughout the design process from discovery and research through to polished, production-ready experiences.

The Role

You’ll work on customer-facing journeys, with projects likely to include:

• Designing and improving acquisition, onboarding and customer engagement journeys.
• Improving ecommerce checkout, account management and subscription experiences.
• Supporting customer retention, loyalty and repeat-purchase initiatives.
• Creating polished, high-fidelity interfaces across web and mobile.
• Contributing to user research, usability testing and competitor analysis.
• Using customer behaviour, analytics and experimentation to inform design decisions.
• Working with an established design system and creating reusable components and UI patterns.
• Collaborating closely with Product Managers and Engineers throughout design and delivery.
• Ensuring designs are practical, scalable and implemented to a high visual standard.

What We’re Looking For

• 3+ years' Product Design experience, ideally working on consumer-facing digital products.
• Experience within ecommerce, D2C or a comparable consumer product environment.
• A strong portfolio demonstrating visual/UI design alongside UX and product thinking.
• Experience designing customer journeys such as onboarding, checkout, subscriptions, account management, loyalty or retention.
• Strong hands-on experience with Figma, including high-fidelity UI and prototyping.
• Experience working with design systems and component libraries.
• An understanding of user research, behavioural insights, analytics or experimentation.
• Commercial awareness and an understanding of how design can influence conversion, engagement and retention.
• Strong communication skills and the ability to explain design decisions clearly.Comfortable taking ownership of assigned projects and working in a fast-moving environment.
• Able to work onsite in Shoreditch four days per week.

Tools & Technical Experience

• Strong Figma and prototyping skills.
• Design systems, component libraries and reusable UI patterns.
• Usability testing and customer research.
• Behavioural analytics, A/B testing or experimentation.
• Responsive and accessible design.
• Experience collaborating closely with Engineering teams.
• Exposure to AI-assisted design or prototyping tools such as Claude, Figma AI or similar would be beneficial.

Experience in one or more of the following would be valuable:

• Ecommerce or D2C businesses.
• Subscription or membership-based products.
• Customer acquisition and onboarding.
• Checkout and purchase journeys.
• Customer retention, loyalty or repeat purchase.
• AI-powered customer experiences.

Why Apply?

This is an opportunity to join a growing product team and contribute to commercially important customer experiences.

You’ll work across a varied range of design challenges, help develop an established design system and collaborate closely with experienced Product and Engineering teams.

The business offers a supportive and collaborative environment where high-quality design, experimentation and continuous improvement are valued, with strong opportunities to develop your skills and progress longer term.

Please note: This position requires attendance at the Shoreditch office four days per week. Please only apply if you can commit to this working pattern.