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- Tasks: Join our lively team to recover debts and resolve customer queries.
- Company: We excel in Commercial Debt Solutions, focusing on innovation and strong partnerships.
- Benefits: Enjoy bonuses, pension matching, extra annual leave, gym discounts, and more perks!
- Why this job: Kickstart your legal career in a supportive environment with great training and growth opportunities.
- Qualifications: No prior experience needed; just bring motivation, attention to detail, and strong communication skills.
- Other info: Work from home options available after probation, plus free snacks and monthly pizza!
The predicted salary is between 28800 - 43200 £ per year.
Our vision is to bring excellence to the Commercial Debt Solutions marketplace. We aim to solve our partner’s business debt problems by providing innovation, choice, and opportunity for our customers. By delivering fair value and a compliant process, we will build strong partnerships with the creditor community and trust within our customer base.
Our Values:
- We will be an open & transparent counterparty.
- We will employ a data-driven approach to collections, ensuring segmented collection strategies are applied in the right situations.
- We will employ a fair & balanced approach to collections, using all forbearance tools where practical.
- We will work with our customers to achieve the right outcomes in a sustainable and timely way.
- We will be a trusted custodian of our Client’s receivables.
Job Purpose:
Joining this fast-paced and lively Pre-legal Collections team, your focus will be on the following key areas:
- Recover outstanding monies owed to our client in a compliant manner.
- Handle your own case load dealing with customer queries.
- Resolve queries with customers and clients whilst negotiating the best repayment option for our client, taking into account customer circumstances.
- Review whether litigation proceedings would be relevant to the recoveries.
- Assist the Team Leader in managing a wide range of portfolios.
Core Responsibilities:
- Liaise with original creditors to resolve new and existing queries.
- Liaise with a variety of professionals who require specialist support in relation to our portfolios.
- Be forthcoming in settlement discussions and negotiations with customers.
- Follow client-specific pre-litigation collection requirements.
Ideal Experience:
- This would suit a candidate who is looking to start their legal career and gain experience in a law firm.
- Experience in a debt recovery environment would be an advantage, though not essential as on-the-job training will be provided.
- Attention to detail and strong organisational skills are essential.
- Highly motivated with strong written and communication skills.
- Ensure that your quality and timeliness of work is in line with our policies and procedures.
- IT proficiency is required.
- An ability to use your own initiative and work independently as well as part of a team.
- Analytical skills.
- Passion to deliver results.
Benefits:
- Annual bonus scheme based on company and individual performance.
- Company pension matched up to 5%.
- 25 days annual leave.
- Birthday off.
- Annual leave increase for every year you have been here after 2 years of service (capped at 30 days).
- 50% off gym membership.
- Private health care.
- Cycle to work scheme.
- Technology discount scheme.
- Full training.
- Study support.
- Onsite parking.
- Opportunity for working from home after passing probation.
- Free tea, coffee, fresh fruit, healthy snacks, and pizza on the last Friday of each month.
Pre-Legal Recoveries Executive employer: Solaris Law - Commercial
Contact Detail:
Solaris Law - Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Legal Recoveries Executive
✨Tip Number 1
Familiarise yourself with the debt recovery process and legal terminology. Understanding the basics of collections and litigation will help you engage confidently during interviews and discussions.
✨Tip Number 2
Showcase your communication skills by preparing for role-play scenarios. Practice negotiating repayment options or resolving customer queries, as this will demonstrate your ability to handle real-life situations effectively.
✨Tip Number 3
Research StudySmarter's values and mission. Be ready to discuss how your personal values align with ours, especially regarding transparency and a fair approach to collections, as this will resonate well with our team.
✨Tip Number 4
Network with professionals in the debt recovery field. Attend industry events or join relevant online forums to gain insights and make connections that could benefit your application and future career.
We think you need these skills to ace Pre-Legal Recoveries Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with their needs, especially in areas like debt recovery and customer negotiation.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly any roles that involved customer service or legal environments. Highlight your attention to detail and organisational skills, as these are essential for the position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for starting a legal career and your motivation to work in debt recovery. Mention specific examples of how you have used your communication skills and initiative in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Solaris Law - Commercial
✨Understand the Company Values
Before your interview, make sure you’re familiar with the company's vision and values. They emphasise transparency, a data-driven approach, and fair dealings. Showing that you align with these principles can set you apart.
✨Prepare for Case Load Management
Be ready to discuss how you would handle a case load and manage customer queries. Think of examples from your past experiences where you successfully resolved issues or negotiated outcomes.
✨Demonstrate Your Communication Skills
Strong written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, as you may need to negotiate repayment options during the interview.
✨Show Your Analytical Skills
The role requires analytical thinking, especially when reviewing whether litigation is necessary. Be prepared to discuss how you approach problem-solving and decision-making in challenging situations.
