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- Tasks: Lead housing services, ensuring high-quality tenant experiences and effective community management.
- Company: Dynamic council focused on building homes and strong communities in Reading.
- Benefits: Competitive salary, impactful work, and the chance to shape community living.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Senior experience in housing or community settings with strong leadership skills.
- Other info: Opportunity for career growth in a politically engaged environment.
The predicted salary is between 43200 - 72000 £ per year.
There’s a lot going on in Reading. An ambitious programme of new council homes is already underway. But it’s not just about building new homes. We’re building communities, greater capacity in the system, durable strategic partnerships and most importantly, trust with our residents. And for those who can provide leadership across such a vibrant and varied portfolio, we’re a place where reputations are built.
With housing stock of around 7,000 properties, our Housing Landlord Services is a highly visible, customer facing function that is vital to ensuring our communities are safe, well‑managed, and that our tenants can be proud of where they live.
This role’s remit includes Housing Management, Repairs & Property Services and Quality Assurance and will have overall responsibility for our tenants’ experience. As Director, you will ensure we deliver a timely and high‑quality service that achieves value for money through a ‘right first time’ approach.
A planned approach to asset management and maintenance will be key in achieving our decent homes targets and in creating attractive, safe and well‑maintained public realm spaces that residents can be proud of.
Tenant participation will be front and centre of your approach – creating an environment where our customers’ voice and priorities inform and direct how we allocate our resources, ensuring we focus on what matters most to them.
Our in-house delivery model means that highly effective leadership and performance management skills will be vital to success in the role. The ability to engage with the workforce and affect change is essential as we adapt our approach to the new regulatory environment, with an ever‑sharper focus on compliance.
It’s a role that comes with considerable political attention, and the ability to advise and assure at all levels, while carefully managing operational expectations and retaining a focus on agreed strategic priorities will be key.
We expect that you will already be operating in a senior role in a relevant housing or community setting and have a proven ability to manage resources effectively within a regulated housing environment.
Committed to delivering a first‑class tenant experience, you will be resilient and tenacious in pursuit of continuous improvement, building on the good practice already in place and the expertise of a very capable team.
Director for Housing Landlord Services in Reading employer: Solace
Contact Detail:
Solace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director for Housing Landlord Services in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join relevant online forums, and don’t be shy about reaching out to current employees at the council. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion for community building! When you get the chance to chat with potential employers, share your ideas on how to enhance tenant participation and improve services. This will demonstrate that you’re not just looking for a job, but that you genuinely care about making a difference.
✨Tip Number 3
Prepare for interviews by researching the council’s current projects and challenges. Be ready to discuss how your experience aligns with their goals, especially around asset management and tenant satisfaction. Tailoring your conversation to their needs shows you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the vibrant community we’re building in Reading.
We think you need these skills to ace Director for Housing Landlord Services in Reading
Some tips for your application 🫡
Show Your Passion for Community Building: When writing your application, let us see your enthusiasm for creating vibrant communities. Share examples of how you've engaged with residents or improved tenant experiences in previous roles. We want to know what drives you!
Highlight Your Leadership Skills: This role is all about effective leadership, so make sure to showcase your experience in managing teams and driving performance. Use specific examples that demonstrate your ability to lead in a regulated housing environment and adapt to change.
Focus on Tenant Participation: We’re keen on hearing how you’ve prioritised tenant voices in your past work. Discuss any initiatives you've led that involved tenant participation and how you ensured their needs were met. This will show us you understand the importance of community input.
Tailor Your Application to Us: Don’t forget to tailor your application specifically to our values and the job description. Use language that resonates with our mission and goals. And remember, applying through our website is the best way to get your application in front of us!
How to prepare for a job interview at Solace
✨Know Your Community
Before the interview, take some time to research Reading and its housing landscape. Understand the current challenges and opportunities within the community. This will help you demonstrate your commitment to building trust with residents and your ability to lead in a vibrant environment.
✨Showcase Leadership Skills
Prepare examples of how you've effectively led teams in previous roles, especially in housing or community settings. Highlight your experience in performance management and how you've engaged with staff to drive change. This will show that you have the necessary skills to manage resources effectively and adapt to new regulatory environments.
✨Emphasise Tenant Participation
Be ready to discuss your approach to tenant participation and how you’ve previously involved customers in decision-making processes. Share specific strategies you've implemented to ensure their voices are heard and priorities are met, as this is crucial for delivering a first-class tenant experience.
✨Prepare for Political Sensitivity
Given the political attention surrounding this role, think about how you would navigate complex operational expectations while maintaining strategic priorities. Prepare to discuss scenarios where you've successfully advised stakeholders at various levels, showcasing your ability to balance compliance with effective service delivery.
