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For Companies At a Glance
- Tasks: Lead facilities management and ensure a safe, efficient working environment across multiple sites.
- Company: Join Solace, a forward-thinking council driving community transformation.
- Benefits: Full-time role with leadership opportunities and a chance to make a real impact.
- Why this job: Be a key player in shaping the future of our borough and enhancing community services.
- Qualifications: Proven experience in facilities management and strong leadership skills required.
- Other info: Dynamic role with a focus on customer service and team collaboration.
The predicted salary is between 43200 - 72000 £ per year.
Our borough is beginning a huge transformation. With ambitious regeneration plans, a need for new infrastructure, and plenty of investment on the way, things are changing. We are transforming our organisation to be better equipped to have the greatest impact for our community. We need leaders to take us on the journey.
This is a key leadership role with the Council that oversees and manages all aspects of the Council’s physical space at civic offices and other locations. You will support the maintenance of an efficient and safe working environment, which in turn supports the delivery of high-quality services to our customers. Responsible for hard and soft facilities management, you will lead an in-house team, as well as quality assuring the performance of external contractors. You will ensure that appropriate systems and management controls are in place across the estate to monitor performance and ensure adherence to relevant health & safety and wider statutory compliance. This will include the production of regular reports to senior officers on agreed key performance indicators. With a keen focus on customer services, you will provide a proactive tenant service responding to questions, requests, and problems in a timely manner.
Responsibilities
- Lead an in-house facilities management team and quality assure the performance of external contractors.
- Maintain an efficient and safe working environment to support delivery of high-quality services.
- Oversee hard and soft facilities management across multiple sites and locations.
- Establish systems and controls to monitor performance, health and safety, and statutory compliance.
- Produce regular reports to senior officers on agreed key performance indicators.
- Provide proactive, customer-focused tenant services and respond to questions, requests, and problems in a timely manner.
Qualifications
- Significant experience of leading FM services in a multi-site and multi-disciplinary setting.
- Relevant professional qualification.
- Versatile skillset including leadership, strategic planning, and operational management with responsibilities such as budgeting, maintenance, repairs, renovations, compliance with safety and legal regulations, and managing facilities teams and/or contractors.
- Excellent working knowledge of Health and Safety Management systems and statutory/regulatory requirements.
- Strong people and performance management skills and ability to promote a professional, customer-centric culture.
How to apply
Visit www.redbridgenextlevel.co.uk to apply. Or contact Steve Guest or Amy Billington at Solace in Business on 020 7976 3311 for a confidential discussion.
Details
- Seniority level: Director
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Non-profit Organizations
Head of Facilities Management in London employer: Solace
Contact Detail:
Solace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Facilities Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their current projects and challenges, especially around their regeneration plans. This will help you tailor your responses and show that you're genuinely interested in making an impact.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and managed facilities in the past. Highlight your ability to maintain safety and compliance while delivering high-quality services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about the role. Good luck!
We think you need these skills to ace Head of Facilities Management in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head of Facilities Management role. Highlight your leadership experience and any relevant qualifications to show us you’re the right fit for our ambitious transformation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about facilities management and how your background aligns with our goals. Be sure to mention specific examples that demonstrate your customer-focused approach.
Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just responsibilities. Use metrics where possible to illustrate your impact, especially in areas like performance management and compliance – we love numbers!
Apply Through Our Website: We encourage you to apply directly through our website at www.redbridgenextlevel.co.uk. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Solace
✨Know Your Facilities Management Stuff
Make sure you brush up on your knowledge of hard and soft facilities management. Be ready to discuss your experience in leading teams, managing contractors, and ensuring compliance with health and safety regulations. This role is all about demonstrating your expertise, so come prepared with examples from your past.
✨Showcase Your Leadership Skills
As a Head of Facilities Management, you'll need to lead an in-house team effectively. Think about specific instances where you've successfully managed a team or improved performance. Highlight your strategic planning abilities and how you've fostered a customer-centric culture in previous roles.
✨Prepare for Performance Metrics Discussion
Since you'll be producing reports on key performance indicators, be ready to talk about how you've monitored and improved performance in the past. Bring examples of systems you've implemented to track compliance and efficiency, and be prepared to discuss how these have positively impacted service delivery.
✨Demonstrate Your Customer Focus
This role requires a proactive approach to tenant services. Think of times when you've gone above and beyond to resolve issues or improve customer satisfaction. Be ready to share how you handle requests and problems promptly, showcasing your commitment to high-quality service.
