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- Tasks: Support individuals experiencing domestic abuse and assess their needs as a first point of contact.
- Company: Join Solace Women's Aid, an intersectional feminist organisation making a real difference.
- Benefits: Flexible working, generous holiday, training opportunities, and wellness support.
- Other info: Inclusive workplace committed to diversity and equal opportunities.
- Why this job: Be part of a dedicated team that empowers survivors and promotes social change.
- Qualifications: Experience in supporting those affected by domestic violence and strong administrative skills.
The predicted salary is between 17631 - 18402 £ per year.
Working Hours: 22.5 hours per week
Salary: £17,631 - £18,402.60 per annum (Based on an FTE salary of £29,385 - £30,671 per annum)
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Tower Hamlets Solace Advocacy and Support Service (SASS) provides advice and support to individuals aged 16 and over who are currently experiencing domestic abuse in Tower Hamlets. The service is delivered by a multidisciplinary team including Core Independent Domestic Violence Advocates (IDVAs), a Duty IDVA, and a range of co-located IDVAs. These include specialist IDVAs based within the Department for Work and Pensions (DWP), Housing services, the Multi-Agency Safeguarding Hub (MASH), hospitals, and GP surgeries, alongside a Housing Floating Support Worker.
About the Role
We are looking for a Duty and Triage IDVA to join our team. The successful candidate will act as a first point of contact for incoming referrals to Tower Hamlets SASS. As the Duty IDVA you will triage referrals into the Tower Hamlets SASS team, responding to professionals and members of the public. You will be working as part of a multidisciplinary team, collaborating with external agencies. In addition, you will risk and needs assess and safety plan with survivors of domestic abuse.
About You
The ideal candidate will have experience supporting individuals affected by domestic and/or sexual violence, with the ability to assess and manage risk and follow effective case management processes for a diverse and vulnerable client group. You will have a good understanding of housing, welfare, and policy related to domestic and sexual violence, alongside strong administrative and time-management skills, including confident use of Excel. You will be able to manage a busy caseload and demonstrate a clear understanding of the causes and impacts of domestic and sexual abuse. Flexibility in your approach and a commitment to the values of Solace Women’s Aid are essential.
What we can offer you
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills.
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
Independent Domestic Violence Advocate (Duty & Triage) employer: Solace Womens Aid
Contact Detail:
Solace Womens Aid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Domestic Violence Advocate (Duty & Triage)
✨Tip Number 1
Get to know the organisation! Research Solace Women’s Aid and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process or what the team is really like.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to domestic violence advocacy. Think about your experiences and how they align with the role, so you can confidently share your insights.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the important work we do.
We think you need these skills to ace Independent Domestic Violence Advocate (Duty & Triage)
Some tips for your application 🫡
Show Your Values: Make sure to highlight how your personal values align with those of Solace Women’s Aid. We’re all about feminism, diversity, and being survivor-led, so let that shine through in your application!
Tailor Your Supporting Statement: When writing your supporting statement, directly address the points in the Job Profile Document. We want to see how your skills and experiences match what we’re looking for, so be specific and relevant!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need right there.
How to prepare for a job interview at Solace Womens Aid
✨Know Your Values
Before the interview, take some time to reflect on how your personal values align with those of Solace Women’s Aid. Be ready to discuss how your commitment to feminism, intersectionality, and being survivor-led can contribute to the role of an Independent Domestic Violence Advocate.
✨Showcase Your Experience
Prepare specific examples from your past experiences where you've supported individuals affected by domestic or sexual violence. Highlight your ability to assess risk and manage cases effectively, as this will demonstrate your suitability for the role.
✨Understand the Service
Familiarise yourself with the Tower Hamlets Solace Advocacy and Support Service and its multidisciplinary approach. Being able to discuss how you would collaborate with external agencies will show that you understand the importance of teamwork in this role.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations involving survivors of domestic abuse. This will help you demonstrate your problem-solving skills and your ability to think on your feet.