Job Title: Logistics Manager
Location:London
Employment Type:Full-time
About Solace London
Solace London has redefined modern eveningwear and occasion dressing.Renowned for its bold,confident,and refined aesthetic,the brand balances modern futurism with timeless minimalism.
About the Role
We are seeking an organised, detail-driven Logistics Manager to manage and optimise the end-to-end operational execution of our global shipping, wholesale delivery compliance and commercial sample movements.
In this role, you will take ownership of the seasonal wholesale shipping cycle coordinating dispatches against agreed delivery windows ensuring total compliance with customer routing guides. You will serve as the primary operational link between our production team, commercial wholesale accounts, freight forwarders, warehouse partners and finance to ensure collections arrive accurately, compliantly and on time.
Key Responsibilities
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Manage the global seasonal delivery calendar ensuring all shipping information is accurate, monitored daily, and executed against client shipping windows.
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Generate and manage essential trade paperwork including commercial invoices, packing lists,delivery notes,airway billsand POD’s.
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Coordinate shipment releases in direct alignment with client payment terms, cleared balances and confirmed shipping windows.
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Document customer delivery requirements and ensure strict adherence to global export/import laws and carrier guidelines.
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Manage logistics onboarding for new wholesale accounts; review, document, and enforce vendor routing guides, ticketing specifications, and packaging manuals.
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Lead the setup, testing and operational maintenance of EDI connections with key wholesale partners and department stores via platforms such as Netix, ensuring seamless transmission of orders, ASNs and invoices.
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Provide timely status updates to leadership,proactively flagging supply chain bottlenecks,shipping delays,and critical exceptions.
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Review and audit carrier invoices,freight rates,accessorial charges,and customs duties to safeguard gross margins and eliminate billing discrepancies.
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Oversee the day-to-day dispatch and tracking of all company sample movements across departments (sales campaigns,press, photoshoots, and production).
What We Are Looking For
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Experience:7+ years in logistics and freight forwarding with at least 2 years operating as a standalone lead or manager.
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Technical Proficiency:Hands-on experience with ERPs,shipping management platforms or EDI portals (prior use of Netix,Zedonk,Zencargo,or CargoX is a distinct advantage).
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Regulatory Knowledge:Sound understanding of international trade,Incoterms,customs clearance procedures,and tariff/duty structures.
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Proven track record working with major department stores or multi-brand retailers and their specific vendor compliance manuals.
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Strong numerical and analytical capabilities,high attention to detail and proactive problem-solving under tight delivery deadlines.
Logistics Manager in City of London employer: Solace London Ltd
Solace London is an exceptional employer, offering a vibrant work culture that champions creativity and innovation in the luxury fashion sector. Located in the heart of London, employees benefit from a dynamic environment that fosters professional growth and collaboration, with opportunities to lead international expansion efforts in the North American and European markets. The company prioritises employee development and provides a platform for impactful contributions, making it an ideal place for those seeking meaningful and rewarding careers in wholesale management.
