Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to monitor global events and provide 24/7 security support.
- Company: Solace Global Risk is a leader in risk management, dedicated to keeping clients safe worldwide.
- Benefits: Enjoy flexible shifts, annual leave, and the chance to work in a dynamic environment.
- Why this job: Make a real impact by protecting people and assets while developing your skills in a fast-paced setting.
- Qualifications: No prior experience needed; just bring your proactive attitude and interest in current affairs.
- Other info: Work 12-hour shifts with a supportive team and opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
By joining Solace Global Risk, you will be part of a team that operates at the forefront of global security and risk management. We pride ourselves on our commitment to excellence, supporting our clients through challenging and unpredictable events. This role offers a unique chance to contribute to vital global operations, with opportunities for personal and professional growth in a supportive and dynamic environment.
Response Operations Manager (Entry Level)
Location: Poole, Dorset
Salary: Starting from £28,000 per year
The Role
As a Response Operations Manager, you will be on the frontline of risk management, responding to emergencies, monitoring global events, and delivering real‑time intelligence to safeguard people, assets, and reputations worldwide. Working within a collaborative team, you will play a pivotal role in protecting our clients by providing timely and actionable advice during critical situations.
Key Responsibilities
- Emergency Response: Handle emergency calls and provide immediate support, including safety and security advice when required.
- Global Threat Monitoring: Track global events and proactively alert customers to emerging threats that could impact their personnel, assets, or operations.
- Advisory and Support: Deliver customer advice on security‑related incidents, travel risks, and operational safety.
- Incident Analysis: Conduct short‑term event analysis and prepare pre‑travel advisories for global clients.
- Crisis Management: Coordinate responses to crisis events, including emergency evacuations when necessary.
- Client Liaison: Work closely with our clients to manage expectations and deliver operational outcomes in line with our Standard Operating Procedures (SOPs).
Candidate Profile
We are looking for driven, detail‑oriented individuals seeking an entry‑level role within security and risk management. This role is fast‑paced and dynamic, requiring candidates who thrive under pressure and can adapt quickly to evolving situations. You will have the opportunity to develop expertise in monitoring and mitigating risks, whilst gaining valuable hands‑on experience in crisis management.
- Exceptional written and verbal communication abilities.
- Strong organisational skills and the ability to prioritise tasks efficiently.
- Calm and proactive demeanour, particularly in high‑pressure situations.
- Proficiency in MS Office applications, with an eye for detail.
- An active interest in global current affairs and security trends.
- Ability to work independently, often with limited supervision.
Desirable Experience (but not essential)
- Prior exposure to intelligence analysis or crisis management.
- Background in military or police service.
- A second language.
- Shift pattern: 12‑hour shifts (2 days, 2 nights, 4 days off).
- Competitive salary and benefits package, including a company pension and private medical insurance.
- Location: Poole, BH15 1JF – candidates must either commute reliably or be willing to relocate.
- This is a full‑time, permanent position.
#J-18808-Ljbffr
Response Operations Manager employer: Solace Global
Contact Detail:
Solace Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Response Operations Manager
✨Tip Number 1
Familiarise yourself with current global events and security issues. Being knowledgeable about recent incidents and trends will not only help you in interviews but also demonstrate your proactive interest in the field.
✨Tip Number 2
Network with professionals in the risk management and security sectors. Attend relevant events or join online forums to connect with individuals who can provide insights or even refer you to opportunities at Solace Global.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples where you've had to remain calm under pressure or coordinate tasks effectively, as these are crucial skills for the Response Operations Manager role.
✨Tip Number 4
Research Solace Global's Standard Operating Procedures (SOPs) and their approach to incident management. Understanding their protocols will show your commitment and readiness to align with their operational standards.
We think you need these skills to ace Response Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Response Operations Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your ability to work under pressure, coordinate tasks, and any experience in risk management or security operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a suitable candidate for the Response Operations Manager position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Solace Global
✨Understand the Role
Make sure you have a clear understanding of the Response Operations Manager role. Familiarise yourself with the key responsibilities, such as monitoring global events and providing security advice. This will help you answer questions confidently and demonstrate your interest in the position.
✨Showcase Your Calmness Under Pressure
Since the role involves responding to emergencies, it's crucial to convey your ability to remain calm under pressure. Prepare examples from your past experiences where you successfully managed stressful situations, highlighting your problem-solving skills.
✨Highlight Relevant Skills
Emphasise your administrative skills and attention to detail, as these are essential for the role. Be ready to discuss your experience with MS Office applications and any relevant knowledge of current affairs that could impact risk management.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's operations, team dynamics, or future challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.