Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and support operations in a fast-paced utilities consultancy.
- Company: Join a growing utilities consultancy with a focus on teamwork and customer service.
- Benefits: Competitive salary, pension scheme, paid parking, and private healthcare.
- Other info: Enjoy company social events and increased annual leave with service.
- Why this job: Make a real impact by building relationships and solving problems for customers.
- Qualifications: Strong organisational skills and attention to detail; experience in utilities is a plus.
The predicted salary is between 25000 - 30000 ÂŁ per year.
A growing utilities consultancy is seeking a highly organised and detail‑focused Utilities Account Manager to support its operations team. This role would suit someone with strong problem‑solving skills, a methodical approach to work, and the ability to manage multiple priorities in a fast‑paced environment. The successful candidate will be responsible for maintaining accurate records, supporting account administration, and responding efficiently to customer and supplier enquiries. Previous experience within utilities, energy, or waste is advantageous but not essential, as training will be provided.
Key Responsibilities
- Build and maintain strong relationships with customers, understanding their needs and requirements
- Develop and maintain working relationships with preferred suppliers
- Manage and update sales and customer pipelines through accurate CRM record‑keeping
- Complete Change of Tenancy processes efficiently and accurately
- Maintain customer account portfolios across internal systems and CRM platforms
- Resolve customer and supplier queries promptly via phone and email
- Monitor and manage multiple shared email inboxes
- Ensure data accuracy and compliance across all administrative tasks
Candidate Profile
The ideal candidate will demonstrate a high level of accuracy, strong organisational skills, and a proactive approach to their workload. They will be comfortable working independently as well as collaboratively and will take pride in delivering a high standard of work. Key qualities include:
- Strong attention to detail
- Effective written and verbal communication skills
- Good time management and ability to meet deadlines
- Confident use of Microsoft Office, with a strong emphasis on Excel
- Positive “can‑do” attitude with a genuine focus on service delivery
- Flexible, adaptable, and able to manage changing priorities
What's on Offer
- Salary of ÂŁ25,000 - ÂŁ30,000, depending on experience
- Pension scheme enrollment
- Paid parking
- Employee recognition initiatives
- Company social events
- Increased annual leave with length of service
- Paid birthday leave
- Private healthcare cover
Utilities Account Manager employer: Sol Recruitment Ltd
Contact Detail:
Sol Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the utilities sector on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their needs, especially in customer service and problem-solving.
✨Tip Number 3
Practice your communication skills! Whether it's over the phone or in person, being clear and confident will help you stand out when discussing your experience and how you can contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining our team.
We think you need these skills to ace Utilities Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Utilities Account Manager role. Highlight any relevant experience in utilities, energy, or waste, even if it’s not extensive. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your problem-solving skills and how you've managed multiple priorities in the past. We love a good story!
Show Off Your Attention to Detail: Since this role requires a high level of accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Sol Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the utilities sector and the specific role of an Account Manager. Brush up on common industry terms and challenges, so you can speak confidently about how you can contribute to the team.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple priorities or maintained accurate records. This will demonstrate your ability to handle the fast-paced environment they’re looking for.
✨Practice Your Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and how they relate to customer service.
✨Emphasise Your Problem-Solving Skills
Be ready to discuss specific instances where you've resolved issues or improved processes. Highlighting your problem-solving abilities will show that you can handle customer and supplier queries efficiently, which is crucial for this position.