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- Tasks: Conduct doorstep visits, communicate with clients, and promote company services.
- Company: Growing company with a strong commitment to high service standards.
- Benefits: £33,000 salary, car allowance, bonus, and a supportive team environment.
- Why this job: Make a real difference in the community while developing your communication skills.
- Qualifications: Strong organisational skills, good work ethic, and a full clean driving licence.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 26400 - 39600 £ per year.
As the company grows and expands their portfolio, they are looking to further increase their team of over one hundred officers across the country to meet client demand and maintain exceptionally high service standards to their clients. Our client is currently seeking Field Agents to join their team. As a Field Agent, you will be responsible for conducting doorstep field visits, communicating with clients, and promoting company services. This role requires excellent communication skills and the ability to analyse and interpret data effectively.
SKILLS AND EXPERIENCE
- Prospective applicants must be highly organised and be able to follow procedures.
- Must have an open approach and good work ethic to accommodate the range of activities required by the role.
- Good interpersonal and communication skills.
- Ability to stay calm under pressure.
- Ability to show empathy - this is critical given that we may encounter members of the public who are experiencing difficulties and may be vulnerable.
- Adept at conflict resolution.
KEY RESPONSIBILITIES AND DUTIES
The role of a Field Agent is to act as a representative of the company to deliver a range of services that are required by the various utility companies. The main duties include face-to-face attendance to residential and commercial properties on behalf of different utility clients to undertake the following activities connected to their utility supply:
- Data Capture (e.g. verification of customer details, meter reads, vulnerability assessments, etc.).
- Provision of documentation to secure payment of arrears.
- Execution of warrants to secure payment/access to deliver resolution.
This role is field-based and all applicants are required to hold a full clean driving licence and their own motor vehicle with adequate insurance. You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
Field Agent in London employer: Sol Recruitment Ltd
Contact Detail:
Sol Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Agent in London
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being a Field Agent with them.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with clients face-to-face, it’s crucial to convey empathy and professionalism. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Prepare for conflict resolution questions! Think of examples from your past experiences where you successfully handled difficult situations. This will demonstrate your ability to stay calm under pressure, which is key for a Field Agent.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up in the future.
We think you need these skills to ace Field Agent in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your communication skills, organisation, and any relevant experience that shows you can handle the responsibilities of a Field Agent.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your ability to empathise with clients and resolve conflicts, as these are key traits we’re looking for.
Showcase Your Interpersonal Skills: In your application, give examples of how you've successfully communicated with clients or resolved issues in the past. This will demonstrate your ability to stay calm under pressure and connect with people, which is crucial for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Sol Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Field Agent. Familiarise yourself with the key duties like data capture and conflict resolution. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated with clients or resolved conflicts. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Empathy and Organisation
Be ready to discuss how you handle sensitive situations, especially when dealing with vulnerable individuals. Share specific instances where you've shown empathy and how you stay organised while managing multiple tasks, as this is vital for a Field Agent.
✨Prepare for Practical Questions
Expect situational questions that assess your ability to stay calm under pressure and follow procedures. Think about how you would approach various scenarios in the field, and be prepared to explain your thought process clearly.
