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For Companies At a Glance
- Tasks: Support operations by managing records and responding to customer queries.
- Company: A growing utilities consultancy with a focus on teamwork and service.
- Benefits: Competitive salary, pension scheme, paid parking, and private healthcare.
- Why this job: Join a dynamic team and develop your skills in a fast-paced environment.
- Qualifications: Strong organisational skills and attention to detail; experience in utilities is a plus.
- Other info: Enjoy company social events and increased leave with service.
The predicted salary is between 21500 - 25500 ÂŁ per year.
A growing utilities consultancy is seeking a highly organised and detail‑focused Utilities Administrator to support its operations team. This role would suit someone with strong problem‑solving skills, a methodical approach to work, and the ability to manage multiple priorities in a fast‑paced environment. The successful candidate will be responsible for maintaining accurate records, supporting account administration, and responding efficiently to customer and supplier enquiries. Previous experience within utilities, energy, or waste is advantageous but not essential, as training will be provided.
Key Responsibilities
- Build and maintain strong relationships with customers, understanding their needs and requirements
- Develop and maintain working relationships with preferred suppliers
- Manage and update sales and customer pipelines through accurate CRM record‑keeping
- Complete Change of Tenancy processes efficiently and accurately
- Maintain customer account portfolios across internal systems and CRM platforms
- Resolve customer and supplier queries promptly via phone and email
- Monitor and manage multiple shared email inboxes
- Ensure data accuracy and compliance across all administrative tasks
Candidate Profile
The ideal candidate will demonstrate a high level of accuracy, strong organisational skills, and a proactive approach to their workload. They will be comfortable working independently as well as collaboratively and will take pride in delivering a high standard of work. Key qualities include:
- Strong attention to detail
- Effective written and verbal communication skills
- Good time management and ability to meet deadlines
- Confident use of Microsoft Office, with a strong emphasis on Excel
- Positive “can‑do” attitude with a genuine focus on service delivery
- Flexible, adaptable, and able to manage changing priorities
What’s on Offer
- Salary of £25,000 – £30,000, depending on experience
- Pension scheme enrollment
- Paid parking
- Employee recognition initiatives
- Company social events
- Increased annual leave with length of service
- Paid birthday leave
- Private healthcare cover
Utilities Administrator in Leicester employer: Sol Recruitment Ltd
Contact Detail:
Sol Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the utilities sector on LinkedIn or at local events. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their needs, especially in customer service and problem-solving.
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or via email, being clear and concise will help you stand out when responding to queries from customers and suppliers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Utilities Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Utilities Administrator role. Highlight any relevant experience, even if it’s not directly in utilities. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your problem-solving skills and attention to detail, as these are key for this role.
Show Off Your Communication Skills: Since effective communication is crucial for this position, make sure your application reflects your written communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sol Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the utilities sector and the specific role of a Utilities Administrator. Brush up on key terms and processes related to customer account management and CRM systems. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy in your work, as these are crucial for the position.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've resolved customer or supplier queries effectively. During the interview, share these stories to highlight your problem-solving skills and your proactive approach to challenges. This will resonate well with the interviewers looking for someone who can handle fast-paced environments.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Utilities Administrator role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to demonstrate your communication skills!
