At a Glance
- Tasks: Engage with customers, resolve account issues, and conduct inspections in the utilities sector.
- Company: Leading UK-based field services company with a focus on customer engagement.
- Benefits: Competitive salary, commission, company vehicle, and flexible working hours.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and self-motivation; experience in customer service is a plus.
The predicted salary is between 30500 - 30500 £ per year.
Field Representative Dunfermline Salary 30,500 + commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team.
This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.
Key Responsibilities * Conduct pre-disconnection visits and meter inspections. * Perform customer vulnerability assessments and safety checks. * Negotiate and facilitate payment solutions. * Attend Magistrates Court to obtain and execute Rights of Entry Warrants. * Oversee utility isolations and liaise with engineers and locksmiths. * Ensure compliance with regulatory and industry standards. * Maintain accurate and up-to-date records of all site visits. * Provide high-quality service and effective conflict resolution.
Requirements * Strong interpersonal and communication skills. * Experience in debt negotiation, collections, or customer service (desirable but not essential). * Self-motivated, proactive, and capable of working independently. * Ability to work in a fast-paced environment with deadlines and targets. * Basic IT proficiency and report-writing skills. * Flexibility with working hours.
Whats on Offer * Competitive salary plus performance...
