At a Glance
- Tasks: Engage with customers, resolve account issues, and conduct site visits.
- Company: Leading UK-based field services company with a focus on customer care.
- Benefits: Competitive salary, commission, company vehicle, and remote work options.
- Other info: Comprehensive training provided and opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and self-motivation; experience in customer service is a plus.
The predicted salary is between 22000 - 31000 £ per year.
Field Representative Bristol Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities * Conduct pre-disconnection visits and meter inspections. * Perform customer vulnerability assessments and safety checks. * Negotiate and facilitate payment solutions. * Attend Magistrates Court to obtain and execute Rights of Entry Warrants. * Oversee utility isolations and liaise with engineers and locksmiths. * Ensure compliance with regulatory and industry standards. * Maintain accurate and up-to-date records of all site visits. * Provide high-quality service and effective conflict resolution. Requirements * Strong interpersonal and communication skills. * Experience in debt negotiation, collections, or customer service (desirable but not essential). * Self-motivated, proactive, and capable of working independently. * Ability to work in a fast-paced environment with deadlines and targets. * Basic IT proficiency and report-writing skills. * Flexibility with working hours. Whats on Offer * Competitive salary plus performance-based incentives. * Company vehicle provided (including private use, with tracker). * Comprehensive training at the head office. * The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team
Field Representative in Bristol employer: Sol Recruitment Ltd
Join a leading UK field services organisation in Stratford-upon-Avon, where you will thrive in a dynamic work environment that values problem-solving and proactive communication. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your career while contributing to our mission of delivering exceptional support solutions in the utilities sector. Our collaborative culture fosters teamwork and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Representative in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Field Representative role. Focus on your communication skills and any relevant experience, even if it’s not directly related.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team.
We think you need these skills to ace Field Representative in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Representative role. Highlight any customer service or negotiation experience you have, even if it's not directly related.
Craft a Compelling Cover Letter:Use your cover letter to showcase your enthusiasm for the role and the company. Mention why you're excited about working in the utilities sector and how you can contribute to our team.
Show Off Your Communication Skills:Since strong interpersonal skills are key for this role, make sure your application is clear and well-structured. This will demonstrate your ability to communicate effectively right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Sol Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Field Representative inside out. Familiarise yourself with the key responsibilities like conducting pre-disconnection visits and performing customer vulnerability assessments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since strong interpersonal and communication skills are crucial for this role, think of examples from your past experiences where you've successfully resolved conflicts or negotiated solutions. Be ready to share these stories during the interview to demonstrate your ability to connect with customers effectively.
✨Be Proactive and Self-Motivated
This job requires a lot of independence, so be prepared to discuss how you manage your time and stay motivated while working alone. Share specific strategies you use to stay organised and meet deadlines, as this will highlight your suitability for the fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how success is measured in this role. This shows that you’re not just interested in any job, but specifically in how you can thrive as a Field Representative with them.
