Field Representative in Brighton

Field Representative in Brighton

Brighton Full-Time 27550 - 27550 £ / year (est.) No working from home possible
Sol Recruitment Ltd

At a Glance

  • Tasks: Engage with customers, resolve account issues, and conduct inspections in the utilities sector.
  • Company: Leading UK-based field services company with a focus on customer care.
  • Benefits: Competitive salary, performance incentives, company vehicle, and remote work options.
  • Other info: Comprehensive training provided and opportunities for career growth.
  • Why this job: Join a dynamic team and make a real difference in customer service.
  • Qualifications: Strong communication skills; experience in customer service is a plus.

The predicted salary is between 27550 - 27550 £ per year.

Field Representative Brighton Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities * Conduct pre-disconnection visits and meter inspections. * Perform customer vulnerability assessments and safety checks. * Negotiate and facilitate payment solutions. * Attend Magistrates Court to obtain and execute Rights of Entry Warrants. * Oversee utility isolations and liaise with engineers and locksmiths. * Ensure compliance with regulatory and industry standards. * Maintain accurate and up-to-date records of all site visits. * Provide high-quality service and effective conflict resolution. Requirements * Strong interpersonal and communication skills. * Experience in debt negotiation, collections, or customer service (desirable but not essential). * Self-motivated, proactive, and capable of working independently. * Ability to work in a fast-paced environment with deadlines and targets. * Basic IT proficiency and report-writing skills. * Flexibility with working hours. Whats on Offer * Competitive salary plus performance-based incentives. * Company vehicle provided (including private use, with tracker). * Comprehensive training at the head office. * The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team

Field Representative in Brighton employer: Sol Recruitment Ltd

Join a leading UK field services organisation in Stratford-upon-Avon, where you will thrive in a dynamic work environment that values problem-solving and proactive communication. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your career while contributing to our mission of delivering exceptional support solutions in the utilities sector. Our collaborative culture fosters teamwork and innovation, making it an excellent place for those seeking meaningful and rewarding employment.

Sol Recruitment Ltd

Contact Details:

Sol Recruitment Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Representative in Brighton

Tip Number 1

Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Field Representative, you'll need to engage with customers effectively. Role-play scenarios with friends or family to build confidence in handling various situations.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our dynamic field service team.

We think you need these skills to ace Field Representative in Brighton

Interpersonal Skills
Communication Skills
Debt Negotiation
Customer Service
Self-Motivated
Proactive
Independent Working

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Representative role. Highlight any customer service or negotiation experience you have, as these are key for us in this position.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit for our team. Don’t forget to mention your ability to work independently and handle conflict effectively.

Showcase Your Communication Skills:Since strong interpersonal skills are crucial for this role, make sure your application showcases your communication abilities. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully resolved issues in the past.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!

How to prepare for a job interview at Sol Recruitment Ltd

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Field Representative. Familiarise yourself with tasks like conducting pre-disconnection visits and performing customer vulnerability assessments. This will help you demonstrate your knowledge and enthusiasm for the role.

Showcase Your Communication Skills

Since strong interpersonal skills are key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved conflicts or negotiated solutions, as these experiences will highlight your suitability for engaging with customers.

Demonstrate Your Independence

This role requires a self-motivated individual who can work independently. Be ready to discuss situations where you've successfully managed your time and tasks without direct supervision. This will show that you can thrive in a fast-paced environment while meeting deadlines.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities, especially in conflict resolution. Prepare for scenarios related to utility isolations or customer interactions, and think through how you would handle them. This will help you convey your practical approach to real-world challenges.