Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, resolve account issues, and conduct inspections in the utilities sector.
- Company: Leading UK-based field services company with a focus on customer care.
- Benefits: Competitive salary, commission, company vehicle, and remote work opportunities.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills; experience in customer service is a plus.
- Other info: Comprehensive training provided and excellent career growth potential.
Field Representative
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Salary- £30,000 + commission and company vehicle
Monday-Friday 42hrs per week
A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.
Key Responsibilities
* Conduct pre-disconnection visits and meter inspections.
* Perform customer vulnerability assessments and safety checks.
* Negotiate and facilitate payment solutions.
* Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
* Oversee utility isolations and liaise with engineers and locksmiths.
* Ensure compliance with regulatory and industry standards.
* Maintain accurate and up-to-date records of all site visits.
* Provide high-quality service and effective conflict resolution.
Requirements
* Strong interpersonal and communication skills.
* Experience in debt negotiation, collections, or customer service (desirable but not essential).
* Self-motivated, proactive, and capable of working independently.
* Ability to work in a fast-paced environment with deadlines and targets.
* Basic IT proficiency and report-writing skills.
* Flexibility with working hours.
Whats on Offer
* Competitive salary plus performance-based incentives.
* Company vehicle provided (including private use, with tracker).
* Comprehensive training at the head office.
* The chance to work remotely from home with allocated territory-based visits. xiskglj
This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.
Apply today to become part of a dynamic and respected field service team
Field Representative employer: Sol Recruitment Ltd
Contact Detail:
Sol Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your skills match the role of a Field Representative. Think about your past experiences and how they relate to customer service and conflict resolution.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Representative role. Highlight any relevant customer service or negotiation experience, even if it’s not directly in debt collections.
Craft a Compelling Cover Letter: Use your cover letter to showcase your enthusiasm for the role and the company. Mention why you’re excited about working independently and how you can contribute to our team’s success.
Show Off Your Communication Skills: Since strong interpersonal skills are key for this position, make sure your application demonstrates your ability to communicate effectively. Use clear and concise language throughout your CV and cover letter.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sol Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Field Representative inside out. Familiarise yourself with the key responsibilities like conducting pre-disconnection visits and performing customer vulnerability assessments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since strong interpersonal and communication skills are crucial for this role, think of examples from your past experiences where you've successfully resolved conflicts or negotiated solutions. Be ready to share these stories during the interview to demonstrate your ability to connect with customers effectively.
✨Be Proactive and Self-Motivated
This job requires someone who can work independently, so be prepared to discuss how you manage your time and stay motivated without direct supervision. Share specific strategies you use to stay organised and meet deadlines, especially in fast-paced environments.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team.
