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- Tasks: Engage with customers, resolve account issues, and conduct inspections in the utilities sector.
- Company: Leading UK-based field services company with a focus on customer care.
- Benefits: Competitive salary, performance incentives, company vehicle, and remote work opportunities.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and a proactive attitude; experience in customer service is a plus.
- Other info: Comprehensive training provided and excellent career growth potential.
The predicted salary is between 27550 - 27550 £ per year.
Field Representative
York & surrounding area
Salary £27,550 +commission and company vehicle
A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.
Key Responsibilities
- Conduct pre-disconnection visits and meter inspections.
- Perform customer vulnerability assessments and safety checks.
- Negotiate and facilitate payment solutions.
- Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
- Oversee utility isolations and liaise with engineers and locksmiths.
- Ensure compliance with regulatory and industry standards.
- Maintain accurate and up-to-date records of all site visits.
- Provide high-quality service and effective conflict resolution.
Requirements
- Strong interpersonal and communication skills.
- Experience in debt negotiation, collections, or customer service (desirable but not essential).
- Self-motivated, proactive, and capable of working independently.
- Ability to work in a fast-paced environment with deadlines and targets.
- Basic IT proficiency and report-writing skills.
- Flexibility with working hours.
Whats on Offer
- Competitive salary plus performance-based incentives.
- Company vehicle provided (including private use, with tracker).
- Comprehensive training at the head office.
- The chance to work remotely from home with allocated territory-based visits.
This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.
Apply today to become part of a dynamic and respected field service team!
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Field Representative employer: Sol Recruitment Ltd
Contact Detail:
Sol Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative
✨Tip Number 1
Get your CV and application in as soon as possible! With a high number of candidates, being quick can really set you apart. We recommend applying through our website for a smoother process.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. As a Field Representative, you'll need to engage with customers effectively, so practice how you’d handle different scenarios. We’re here to help you nail it!
✨Tip Number 3
Show off your self-motivation! In this role, you’ll be working independently, so highlight any experiences where you’ve taken initiative or solved problems on your own. We love seeing that proactive attitude!
✨Tip Number 4
Don’t forget to research the company and the utilities sector! Knowing the ins and outs will not only impress during interviews but also help you feel more confident. We believe in being well-prepared!
We think you need these skills to ace Field Representative
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Field Representative role. Highlight any relevant experience, especially in customer service or debt negotiation, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your self-motivation and ability to work independently, as these are key for us at StudySmarter.
Showcase Your Skills: In your application, be sure to highlight your IT proficiency and report-writing skills. We love candidates who can keep accurate records and manage their time effectively, so make that clear!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the quickest way for us to receive your details and get the ball rolling on your application.
How to prepare for a job interview at Sol Recruitment Ltd
✨Know Your Stuff
Make sure you understand the role of a Field Representative inside out. Familiarise yourself with the key responsibilities like conducting pre-disconnection visits and performing customer vulnerability assessments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since strong interpersonal and communication skills are crucial for this role, think of examples from your past experiences where you've successfully resolved conflicts or negotiated solutions. Be ready to share these stories during the interview to demonstrate your ability to connect with customers.
✨Be Proactive and Self-Motivated
This job requires a lot of independence, so be prepared to discuss how you manage your time and stay motivated while working alone. Share specific strategies you use to stay organised and meet deadlines, as this will highlight your suitability for the fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or what success looks like in this role. This shows that you’re not just interested in any job, but specifically in how you can thrive as a Field Representative.