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- Tasks: Engage with customers, resolve account issues, and conduct inspections in Glasgow and Edinburgh.
- Company: Leading UK-based field services company with a focus on customer care.
- Benefits: Competitive salary, commission, company vehicle, and comprehensive training.
- Why this job: Enjoy independence while making a real difference in the utilities sector.
- Qualifications: Strong communication skills; experience in customer service is a plus.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 27550 - 27550 £ per year.
Field Representative-Glasgow Salary £27,550 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities * Conduct pre-disconnection visits and meter inspections. * Perform customer vulnerability assessments and safety checks. * Negotiate and facilitate payment solutions. * Attend Magistrates Court to obtain and execute Rights of Entry Warrants. * Oversee utility isolations and liaise with engineers and locksmiths. * Ensure compliance with regulatory and industry standards. * Maintain accurate and up-to-date records of all site visits. * Provide high-quality service and effective conflict resolution. Requirements * Strong interpersonal and communication skills. * Experience in debt negotiation, collections, or customer service (desirable but not essential). * Self-motivated, proactive, and capable of working independently. * Ability to work in a fast-paced environment with deadlines and targets. * Basic IT proficiency and report-writing skills. * Flexibility with working hours. Whats on Offer * Competitive salary plus performance-based incentives. * Company vehicle provided (including private use, with tracker). * Comprehensive training at the head office. * The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team
Field Representative employer: Sol Recruitment Ltd
Contact Detail:
Sol Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain why you’re the perfect fit for the Field Representative role. Focus on your interpersonal skills and any relevant experience, even if it’s not directly related.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team.
We think you need these skills to ace Field Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Representative role. Highlight any customer service or negotiation experience you have, even if it's not directly related.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this role. Share specific examples of how you've handled similar responsibilities in the past, and show us your enthusiasm for working independently.
Show Off Your Communication Skills: Since strong interpersonal skills are key for this position, make sure your application showcases your ability to communicate effectively. Use clear and concise language, and don’t shy away from sharing any relevant experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sol Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Field Representative. Familiarise yourself with tasks like conducting pre-disconnection visits and performing customer vulnerability assessments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since strong interpersonal and communication skills are key for this position, prepare examples from your past experiences where you've successfully resolved conflicts or negotiated solutions. This will show that you can handle customer interactions effectively.
✨Be Ready for Real-Life Scenarios
Expect situational questions during the interview. Think about how you would approach challenges like negotiating payment solutions or dealing with difficult customers. Practising these scenarios can help you articulate your thought process clearly.
✨Demonstrate Your Independence
As the role requires self-motivation and the ability to work independently, be prepared to discuss times when you've taken initiative or managed your own projects. Highlighting your proactive nature will resonate well with the interviewers.