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- Tasks: Engage with customers, conduct inspections, and resolve account issues independently.
- Company: Leading UK field services company with a focus on customer care.
- Benefits: Competitive salary, commission, company vehicle, and remote work options.
- Why this job: Join a dynamic team and make a real difference in the utilities sector.
- Qualifications: Strong communication skills and a proactive attitude; experience is a plus.
- Other info: Comprehensive training provided and excellent career growth opportunities.
The predicted salary is between 27550 - 27550 £ per year.
Field Representative- Edinburgh Salary £27,550 plus commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities * Conduct pre-disconnection visits and meter inspections. * Perform customer vulnerability assessments and safety checks. * Negotiate and facilitate payment solutions. * Attend Magistrates Court to obtain and execute Rights of Entry Warrants. * Oversee utility isolations and liaise with engineers and locksmiths. * Ensure compliance with regulatory and industry standards. * Maintain accurate and up-to-date records of all site visits. * Provide high-quality service and effective conflict resolution. Requirements * Strong interpersonal and communication skills. * Experience in debt negotiation, collections, or customer service (desirable but not essential). * Self-motivated, proactive, and capable of working independently. * Ability to work in a fast-paced environment with deadlines and targets. * Basic IT proficiency and report-writing skills. * Flexibility with working hours. Whats on Offer * Competitive salary plus performance-based incentives. * Company vehicle provided (including private use, with tracker). * Comprehensive training at the head office. * The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team
Field Representative employer: Sol Recruitment Ltd
Contact Detail:
Sol Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match the role of a Field Representative. Highlight your communication skills and any relevant experience, even if it’s not directly in the utilities sector.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Field Representative
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Field Representative and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Skills: When writing your application, highlight your interpersonal and communication skills. We want to see how you can engage with customers and resolve issues effectively. Use examples from your past experiences to demonstrate your abilities!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Show us why you’re passionate about this role and how you can contribute to our team. A bit of enthusiasm goes a long way!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Sol Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Field Representative. Familiarise yourself with tasks like conducting pre-disconnection visits and performing customer vulnerability assessments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong interpersonal skills are key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved conflicts or negotiated solutions, as these experiences will highlight your suitability for engaging with customers.
✨Demonstrate Your Independence
This role requires a self-motivated individual who can work independently. Be ready to discuss situations where you've successfully managed your time and tasks without direct supervision. Highlighting your proactive nature will show that you're a great fit for the independent aspects of the job.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Prepare for scenarios related to conflict resolution or compliance with regulatory standards. Practising your responses will help you feel more confident and articulate during the interview.